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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad does good work again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, they mounted my TV fast and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby and Brian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job. Pleasant, professional, and Helpful. Handled debits and credits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount as recommended by Best Buy sales person met our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job making sure everything was level with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time and we’re extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finally got here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COVID-19 sucks. It has delayed our lives for, probably, a good year. (4 months into it currently). My first 1-6 hour time frame for my 65” Sony Bravia installation was canceled by BB so that I can enjoy another few days to wait another day for the Geek Squads 1- 6 hour time frame. Probably took 30 to 45 minutes for the guys to mount my tv on the wall and WiFi my Bose soundbar 500. Very cool and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up for our television and professionally installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy With Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up the TV were very nice and went the extra mile. I was not told when I purchased the TV that a special cable was needed and they went out and purchased the cable for me. It was nice of them to not leave me in the lurch and ask me to make another appointment. They did the job efficiently, just wish they had taken a little more time to explain a few things to me, but I've called the Vizio customer service number and they have been very helpful. All in all, I was pleased with the service I received.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting my Samsung TV, extremely professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Very satisfied with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV on the brackets on the wall and connected it to all my devices. We was knowledgable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty you won’t be sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the greatest they are up to date on the latest Electronics you think you’re saving without geek squad then you end up with agervation something goes wrong. You pay for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Geek Squad person customer friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not a need to move cable, due to Spectrum app app and not needing a box. It was a simple hang the mount and plug in. The price of $199 was excessive for this service. Once realized that this was all that was needed should have decreased the price to $100 at the most. Had I known this was all that was needed I would not have hired The Geek Squad. This was misrepresented when I bought the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the technician were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed and mounted this television and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I swear by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch. Smart. Polite. Informative. Kept us apprised every step of the way. The lead tech is a real perfectionist. He made sure everything was perfect. His assistant ran me through the entire process, answered all questions and generally was nice to have around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable & helpful with location, proper height & teaching me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Connection of tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my televisions (4). They were very professional, punctual, friendly and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took time to remove a speaker that was in the way and pulled the wires for a new center speaker. They even made a recommendation for the new one. The mount looks and works great! Giving room for center soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my complete video and audio system. Fast and efficient, explained all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very polite, professional and knowledgeable techs, did great work and we are happy with the results

    I would recommend this to a friend