Deals for every list.Start early, save early.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is...WOW....the best...nicest...most professional...AND VERY CLEAN...Geek squad ROCKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glen and Lynden did a great job setting up my new TV. They also connected my blu ray player. Glen was particularly knowledgeable and helpful. This TV is the first android device that I have purchased, and I had many questions. Glen answered each question in detail, often with demonstrations, making sure before leaving that I would have no problems operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    geek squad very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting my TV'S were done successfully. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was nice and polite they set up my tv show me how to use it and made sure everything worked

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great guys to work with

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and do the job just right. I would recommend geek squad anytime

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Installed perfectly and exactly as planned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my microwave!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the simplest over-the-range microwave I could find because honestly, who needs all that fancy stuff? Well, I don't, at least. It is a very nice looking microwave and works extremely well. Best of all, I could use it straight away without even having to open the instruction manual- because it's really that basic and intuitive to use. The Geek Squad came and installed it for me, so it could not have been any simpler! I am so happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, thorough and courteous. Couldn’t have asked for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job installing the mount also they clean afterwards very neat when cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad TV wall mounting is BEST IN CLASS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just absolutely excellent service! This is the second TV wall mount I have had done by Best Buy and could not be happier! Terrance is first class and was very careful to ensure it is mounted at the height you prefer and takes great care with his assistant to ensure the TV is carefully mounted. He has done 2 installations for me and the service is 100% perfect! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time & had job done in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and installed really fast. Hardly any noise or any sound while working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted tv and connected all devices.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in connecting all devices and mounting tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted with excellence and techs friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad person who came to mount and install my new smart tv was great. He not only made sure it was working and hooked up to various streaming services, but checked my other TV to make sure that was all set up properly as well. he was friendly and polite and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and it is very secured now and enjoying our mounted TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have the people who do this for a living set up my new TV. There is a different level of quality if the 3rd party vendor (MasTech) does it vs Geek Squad employees. If you can ask get the Geek Squad employees. My more professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Solid install and cleaned up upon completion

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and they look great. The technician was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kitchen TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job! They came and did the job...no fuss....no problem!

    I would recommend this to a friend