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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mounting experience good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great on mounting the TV and showing us the basics but was not able to get us set up with the cable via wifi. We had to contact the cable company for those instructions. Navigating between apps ended up being a trial and error learning experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv and components in a difficult location. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job on the installation and explanation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time, friendly and efficient. Best service ever.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did the (wall mount) were knowledgeable, friendly and did a perfect job. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad made it possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was mounted to our satisfaction and we couldn’t have done it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb mount & reasonably priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad found the studs, & mounted my new 55 inch TV. This mount offers tilt, up & down & side to side adjustments. It is perfect for my needs. Emily was able to hide the cord in the corner where the 2 walls meet. It's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was only one guy, but he did GOOD! Knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best crew and super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and clean installation and worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job he was nice, but did not know how to program remote. If I paid $200 for this I would have been mad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and really thoughtful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So not only did we get multiple confirmation calls about the appointment time but our Geek Squad representative went the extra mile to get details from our family member who is the one who is going to use the tv the most to make sure the way it would be placed was the most comfortable for them because they are recovering from an illness. It was just a very thoughtful representative and I am definitely encouraged to use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent hung the mount and tv. Very professionable and answered all questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting up a universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is excellent. The gentleman installed my TV successfully and linked it to my network. He was friendly and helpful advising on the height to set the TV. He was also on time for the appointment and cleaned up after he was done leaving my home like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected it to my devices. Did a great job & was informative and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend having a tv this size installed by professionals, they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time I showed them how I wanted it and they got da job done

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job very neat and timely. He was also very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely delited with the picture and sound of the OLED television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sevice very polite and friendly installers.

    I would recommend this to a friend