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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Awesome Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, geek squad was superb. They did all I asked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great got it mounted in without an issue

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top notch. arrived on time and did the work correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Do not remember the young mans name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers also helped connect are the devices to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up everything perfect great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who did real well did a good job on installing it. The TV fits well on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted my 77 inch TV, and setup my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50" TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was phenomenal! Called the night before, and then prior to arriving so I'd be available to let him in the house while working. Totally professional, great personality, cleaned up all dirt and dust, and even took the TV box away for disposal! Not much more I could've asked from the technician. THIS is why I go back to Best Buy time and again for my wall mounting work. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted the wall mount, attached the TV and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my tv was awesome. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase. I will recommend this product. Easy to install by professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my item and hook them up great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount my item and helped install some of my item

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the team that came out. They were very professional and got the job done quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 gentlemen came in and mounted my tvs like pros. I could not have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought, Delivered and Installed so easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Total Tech Rewards member my recent purchase of a new 55" Sony TV was delivered and installed for no fee. They also programmed everything (2 remotes, sound bar, etc.). I am not sure how I rate with Best Buy, but I felt very privileged that they sent their very best two Techs, Jeren and J.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person did a great job with the work but I had like a 8 hour window of when they would show up that sucked. When the person called me to confirm a time he said he was 10mins away (didn't help). When he arrived he just realized that he could mount my 75" tv by himself so he had to wait for back up. Outside of that it was good. Work was good. They cleaned and removed all trash. He even had a surge protector he sold me for my TV that I randomly needed last mine. Made up for the craziness. Over all it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad overcame a few barriers to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Benjamin) discovered previous connection had been covered by a cabinet installation and had to make some cuts to find the cable connection to the TV. He was able to accomplish the task and we ended up with a beautiful installation. We appreciate the extra effort the squad went to make it happen and that they had all the tools necessary to successfully complete the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service excellent technicians. Ready for next day haul away.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a solid job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were quick and did a very professional job.

    I would recommend this to a friend