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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 838 Showing 16,741-16,760 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Agents are Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents came and took their time to make sure everything looked perfect and worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were excellent! They took the time to mount the TV exactly in the middle of the wall in my den.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV quickly and knowledgeable of components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of balancing the sound and color of my new LG 77” oled tv. Great job and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works that's all that matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went swimmingly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out were quick, funny, answerered all my questions, and helped me to mount my tv in no time! They were very respectful, and cleaned up as they were working so when they were gone the only way you could tell they were there was.. well, the tv on the wall! haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unmounted the old TV and mounted the new one. They made sure all of my apps were working properly (Hulu, Netflix, Disney+, etc.) They answered all of my questions and left their contact information in case there were any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and installed all my devices. And set up my remote control . Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV to my devices and were very helpful in explaining everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing our tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted new 55 inch tv and sound bar above stone fireplace and did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $200 was so worth the Geek squad replacing wall mount and mounting my TV. They did an outstanding job!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend having BB set up television as service was speedy, professional, and done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I swear by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch. Smart. Polite. Informative. Kept us apprised every step of the way. The lead tech is a real perfectionist. He made sure everything was perfect. His assistant ran me through the entire process, answered all questions and generally was nice to have around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team who set up my tv and sound bar were excellent. Each had his own job and they went to it. Freezing rain the day they delivered. They were very careful. They cleaned up everything and did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Guys did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job hooking up my washer and dryer. And also the crew who mounted my TV, and hooked up my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    DON'T KNOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Support was very good. He mounted My TV and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who showed up to install were very professional and courteous. After install they took the time to show me the features of the TV and how it works. My only issue was with the scheduling the first time the install was scheduled for was very poor. The first Geek Squad person was quite rude. But once escalated and the new people from Geek squad showed up they were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super Geek, Super Geeky, YOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome knowledge and service. Couldn’t be any easier unless it was free...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so grateful that this service exists, my installers where fast very and knew the product details.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great and the installer was very informative and helpful.

    I would recommend this to a friend