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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    excellent job performed at our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great professionals, polite, willing to make an extra step, take their time and the result is very visable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time put the tv right up and cleaned up the mess great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who did real well did a good job on installing it. The TV fits well on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs finished the installation then tested all to make sure all was up and running correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team Addy & friend are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Addy & her colleague were well knowledgeable. Patiently answered all my questions & were good at suggesting products fir add on & upgrade too. Got the TV & the sound bar in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Awesome Installing My T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding! He arrived on time and put on shoe covers before entering my home. Once in, he went immediately to work removing my old t.v. and installing the new one. He was polite and informative the entire visit. I can't say enough good things about him and his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was the relief of knowing a professional was there to set-up my TV‼️ THANK YOU‼️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Living Room TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get the living room TV mounted on the wall for years and using the geek squad made it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person who set up our tv was amazing friendly and very knowledgeable he helped and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed and set up television.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Explained operation of device and controller. Polite and cleaned up when done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I'll call the Geek Squad Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to schedule, kept me posted re eta and did a great job with a not straightforward TV mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv in minutes and made sure everything was working

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of my new tv I received free mounting service from the geek squad they did a great job hang my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Fast and efficient. Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. They kept me aware of their arrival. The TV was installed. They did trouble shoot any problems with resolutions. I very happy with the service that is why I choose Best Buy because of the Geek Squad was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way my wall looks after Geek installed my Tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad mounted my tv on wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and hooked everything up...cleaned up after himself...good job and fast, also on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad people. Knew just what to do. Finished quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, polite and knowledgeable. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mounts and mounted the TVs and hooked up all the cables and devices

    I would recommend this to a friend