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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Gee Squad installed my new TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered, unpacked, setup and mounted my new 65" LG OLED on a stand that I had purchased separately. They were very careful, routed all the cables and secured them with cable ties. So happy with the service. They were in and out quickly. Cleaned up packaging and hauled it away. Couldn't ask for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to the house were extremely friendly. However, I was disappointed when they pressured me to purchase a tv mount even though a tv mount came with the tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect as usual I wouldn't go without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Awesome Installing My T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding! He arrived on time and put on shoe covers before entering my home. Once in, he went immediately to work removing my old t.v. and installing the new one. He was polite and informative the entire visit. I can't say enough good things about him and his service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came and installed my tv and he was very professional with the installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these mounts, one for 55” tv and one for 75” tv. Looks good with both sets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JOHN & TRAVIS "GREAT G SQUAD"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOHN & TRAVIS DID A "GREAT JOB" VERY HAPPY WITH THEIR WORK & EVERYTHING WORKS GREAT GUYS, VERY NICE TV TOO, WE LOVE ❤️ IT....

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great, they did a great job installing everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    How's the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alls good. Installation was & is good looking very well installed, working very nicely an agents cleaned up good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent went above & beyond the call of customer service. I ended up having the wrong wall bracket and he not only showed what was needed, he came back later to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed 3 TVs for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time and got the job done right. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cane in know what they were doing measured found studs, set it up and left it perfect. A+

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fantastic awesome couldn't have done it myself glad I got it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my new 55" TV onto the mounting brackets of our TV stand and connected the cable box and Blu Ray player and sound system. There was one thing that he omitted completing when he synced the cable remote with the TV. I had to call for Tech support to take care of that, but otherwise everything was done quickly and well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house were great, fast efficient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents where able to install my equipment fast and where able to explain what they where doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted with excellence and techs friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Vacation home TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our winter guests we’re there when the Best Buy crew came and installed the TV and mounting system. Our guests said they did a great job on the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy, efficient. I would buy again in a heartbeat!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the professionalism of the Geek Squad, and the quality installation.

    I would recommend this to a friend