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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting your TV is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my TVs mounted it says space and TV is so much easier to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their services, very professional staff members I would recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    DON'T KNOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Support was very good. He mounted My TV and connected all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all devices. They were awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad did a great job in a small amount of ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all your personnel were very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a great job mounting my TV. I would not hesitate to use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional and willing to help

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV about fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an outstanding job in a difficult situation. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew was informative and polite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the wall mount and tv. They could not connect the tv because my cable provider did not relocate the coax to where i wanted the tv installed. The Geek squad ad crew did not want to relocate the coax cable because they did not want to cut the wall. Told me to hire an electrician. I did and cost was 5x of what it should have been only $50. Therefore, my tv was not connected by the crew to test the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Chion was the best! He’s knowledgeable and very patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only communicated with the Customer Service Representative. He did a fantastic job. Took care of scheduling my TV mounting appointment that was convenient for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geek guys are super good at what they do, they mounted my 65” LG Evo with perfect precision in no time flat. It is a special skill needed to get it right. Don’t try and save the money here, let them do it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted myTV and moved the old TV into the guest room and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought, Delivered and Installed so easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Total Tech Rewards member my recent purchase of a new 55" Sony TV was delivered and installed for no fee. They also programmed everything (2 remotes, sound bar, etc.). I am not sure how I rate with Best Buy, but I felt very privileged that they sent their very best two Techs, Jeren and J.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was kind and very knowledgeable about my product and where was the best place to put myTv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! They were so fast I think it only took them 40 minutes to bring tv in and mount it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Eliminate the worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous service. Knowledgeable and patient when explaining features and operations(to the old timers)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job delivering and mounting new tv on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly by 2 very polite, friendly and efficient gentlemen. Professional all the way!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THE INSTALLERS DID A GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLERS WERE ON TIME, KNOWLEDGEABLE AND ANSWERED ALL OUR QUESTIONS.

    I would recommend this to a friend