Customer Ratings & Reviews

Great guy, TV looks good but just disappointed that the cords had to place in a white box vs hidden in the wall

Installed and secured TV to a basement wall. Showed a very non-tech person how to operate it.

Excellent service, detail oriented, careful and clean. The guys were knowledgeable and professional. Highly recommended.

Very good clean install came on time no problems with anything

the gents mounted tv with clean, quick, professionalism

The agent did a great job mounting the TV into concrete blocks in my basement. What impressed me most is how he checked to see the TV was working after installation and noticed the TV was not working properly. Because of his willingness to ensure everything was in working order, he was able to get a new TV brought out that day and saved me the trouble of dealing with customer service.

They were kind and very professional. Very pleased with the job.

Highly recommended service, very professional and courteous.

These guys who set up my wall mount & tv were great did everything I asked and even fixed my toilet

The agent was outstanding! He arrived on time and put on shoe covers before entering my home. Once in, he went immediately to work removing my old t.v. and installing the new one. He was polite and informative the entire visit. I can't say enough good things about him and his service.

The guys were awesome made sure everything worked before they left!

The guys were so professional and did a great job in a short time. Amazing!

The agents mounted my TV to the wall, connected all devices, but did not organize wires.

The agent mounted my tv and it was perfect and was very professional

I ordered this for my 90 year old mother in law to be installed at her residential living facility. the install was fine, but I already had a wall mount, but wanted a soundbar installed. first, although we ordered everything needed, including the sound bar mount, it came in different times and one critical piece never arrived (sound bar mount). Did a UPS track -- they said it was signed for -- but the name of the signer was unknown. But UPS said talk to Best Buy. BEst buy said talk to UPS. So we ended up ordering a second mounting bracket for the sound bar. After paying for a premium GEEK service -- thinking that would also include sound bar installation, we were told no, and had to have a second visit by the installer. We ordered on line -- which was also held against us -- our fault (we were told) for not going to the store to talk to a Salesperson before ordering?? Isn't the point of on line to save time and money for Best buy and us? The installation, once all the caveats are taken into consideration, went fine.

The team help me. They were quickly and professional.

The Geek Squad did a great job mounting my tv, sound bar, and bracket. Would hire them again!

Excellent install with knowledgeable fun guys and great TV.

I didn't know what to expect as this was my first wall mounted TV and the first time I had used the geek squad, let me just say that I was very impressed. Not only was the job done exactly as I had hoped, but quickly and efficiently. The geek (technician) helped in every aspect and once finished, I could dive right into my new toy as every streaming account of mine had been activated. I'd use them again without hesitation.

The agent was amazing. Got everything connected and showed me how to use.