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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 841 Showing 16,801-16,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Membership price worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv wall mount service was excellent, geek squad came i itially and was pleased with their workmanship. The following week , I decided to add a center channel speaker, but the location of the tv, did not lend itself to the mount, fortunately, i was able to schedule a reinstall on the mount at no extra charge. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very happy with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was great, very thorough and professional. Everything was perfect when he finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was quick and efficient in installing the mounting bracket and the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV above our fireplace and made sure it was working properly. When I noticed there was no sound, they came right back and fixed the issue within minutes. They did a great job! So thankful for them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting my tv. They were in and out in 30min. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job setting up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did a great job of installing my tv on the wall and were pleasant and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent! They set up my TV and adjusted all of the settings. They showed me how to use the remote and how to view the TV setting and the Apps that are available. Thank you to Christopher and Matthew!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bernard was excellent for exceeding my expectations for setting up the TV on my patio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad had me set up very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient in setting up my tv. He answered questions and made sure I understood the tv capabilities. Interfaced the new tv with all my devices and satellite service without any trouble. He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my 65” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted and hooked Up. Works great. Agents answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did A Great Job Mounting My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly as requested. Only complaint - the tracking app was inaccurate and caused some confusion. Overall, I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a perfect job mounting my tv. They explained details too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was excellent. Efficient helpful and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad installed TV Mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians that installed TV were very professional and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sturdy mount with easy release if you need to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy mount if you need to remove from the wall at a later date or change tv's. It comes away from the wall 5.75 inches and can be tilted left or right

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed in arriving due to prior appointments. When they got here, installed mount quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was installed in 20 min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and very affordable mount for my tv. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Goods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a fantastic job! They were quick and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service techs from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt, effective, service. The technicians were professional Nd well prepared. Recommend highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep that signed me up for the TV mounting, assured me that the service would be able to mount my tv over the fire place as well is run the cables through the walls using the existing holes. When the technicians arrived I was informed that the was an extra charge to mount the tv over the fireplace , as well as charge for the cable management. It was a frustrating process having to go back and forth between geek squad and the installers . I hope that the store educate the reps on the proper information regarding the services.

    No, I would not recommend this to a friend