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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 842 Showing 16,821-16,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Professional and On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. They showed up during the window promised and called before they arrived so that we were prepared. They were knowledgable and professional and ensured that it was installed correctly and we were comfortable with how it worked. Saved us a lot of time and effort!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, were friendly, courteous and cleaned up after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV on my existing wall mount very quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Installed perfectly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this service. They installed quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mounting of my smart tv was great although they couldn’t relocate my power cord behind the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very well mounted on the wall and all cables hidden. We appreciated the qual it of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came to my home were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we were prepared, but had a few issues with our cords not being long enough and having to rerun some through the wall. What we didn’t have, the Geek Squad was able to supply. They got everything hooked up and connected on our cable remote in a way that was easy to use and didn’t required every single remote we had. Would use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job of the install, hiding all my wires and explaining everything to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the people were quick and quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional, on time and gave me tips on how to keep my new TV in good condition. Installation took almost no time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It's a good thing to get done to get that work off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I good agent but i thought the price was a little steep he did a good job but there price for job is a bit pricey he clean up behind himself overall was good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two men that showed up were very knowledge, experienced and polite team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hooked up our receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up our receiver. He made sure it was right before he left. Thanks Dottie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service. We use their mounting service and they were very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I swear by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch. Smart. Polite. Informative. Kept us apprised every step of the way. The lead tech is a real perfectionist. He made sure everything was perfect. His assistant ran me through the entire process, answered all questions and generally was nice to have around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv to a new mount and connected all devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch service from my technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ service. My technician was on time, and he easily mounted my 77” TV and sound bar. No issues whatsoever. Professional and cleaned up after himself. He also made sure everything was working before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where great. Very professional a d did vety good work. Answered any questions we might have.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and fast. Very nice person. Great value!

    I would recommend this to a friend