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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 843 Showing 16,841-16,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    55” Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture with excellent sound quality..Sits above the mantel and it’s the perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed quick and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quick and perfect! I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV was installed quickly by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it. All went well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and connected with ease in mere minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time and professional. Mounting is solid. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great Mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great mount for my TV. The sound bar fits snug into the mount and it hides all the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great - picture quality is great - price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. No unnecessary holes in my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harry & Jake installed my TV like a cool breeze.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek squad associates knew what they were doing and the tools needed to do the job. They both were very coordinated to get on to the job and completed it in a most efficient & professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup with wall extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and his helper were wonderful! Your Robot system sucks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my wall mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my wall mount & TV. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very smooth very happy with service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason came in and went right to work. Put covers on his shoes. Installation was less than an hour. Have tips for operation of tv and and Amazon. Ex plained warranty. He was very polite and friendly. I would also like to acknowledge Robert who set up the appointment, suggested and ordered the mount and also informed me of certificates I had available which reduced my costs. Great experience with both guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service provided great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be transparent, service was provided by Best Buy 3rd party. I couldn't be more satisfied with the end result. The "tech" was professional and suggested a couple of changes to our original installation plan, which we agreed with. We used this service for a Sony OLED TV. In-wall wiring isn't something I have for all our TVs, but for this one, it too was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great deal on a 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on-time were professional and neat Well worth the money to hang a 65 inch TV It looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery was on time and wall mount set up was smooth. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional wall mounting connected all and relatively quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were amazing. They were very courteous and willing to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent and crew that came to do install did a great job. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a Great Job !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made the install and training look easy I would have them install my next purchase!!

    I would recommend this to a friend