Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 844 Showing 16,861-16,880 of 38,694 reviews
  • Rated 5 out of 5 stars

    Not Geek Squad but Best Buy sent a vender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. So far no problems with the tv on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on the wall properly and efficiently.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is out ragous but other than that great product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job. He sat up my tv for me also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation. Very professional. They discarded the boxes too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a smooth installation, they had obviously done many of these not on hitch plus very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sualled install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and respectful with there work thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two old people in Michigan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did a wonderful job in connecting the tv and sound system. They also did some programming and gave us a lesson on how to navigate the all the functions. They were very friendly and efficient. they even put on covers over their shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guy arrived on time with plenty of heads up beforehand. He checked out the situation and worked quickly to install the mount and install the TV on the wall of my living room. He did a very neat and tidy job but I felt like he was under pressure to complete the job and get out the door in too hurried a fashion. He was very courteous and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tv quickly and efficiently.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made sure the tv wall mount was put in the exact place I wanted it. Set the tv up quickly and efficently. Answered all my questions and patiently showed me how to operate the tv, remote and how to find shows and record them. They were very kind and gave me good advice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They installed professionally and did an excellenb

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted both of my TV’s exactly as I wanted them. They were neat and clean. Outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad leader demonstrated his expertise.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start, the Geek squad leader sized up the situation & completed a high quality installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scarlet McCready and her assistant were very professional and helpful. The Samsung 43" TV was installed the way we requested and Ms. McCready completed the setup by insuring that our new Smart TV was cable and internet connected. And she spent additional time showing us how to navigate the TV's features with the remote she programmed for us. Outstanding service from the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, prompt, knowledgable. Very neat, pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and excellent and knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team did a good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did a good job installing TVS. Were careful with product, cleaned up afterwards

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a TV mounted before, so glad I did. It really makes the TV area feel professionally completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was GREAT. The mount for the tv was already on the wall - we just replaced the old tv. They did however set EVERYTHING up - internet, streaming, surround sound and showed me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it up and connected it. They walked us through how to use it and presto is was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    knew all the little tricks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the guys was a trainee. The other was a real pro that knew all the ins and outs. Did a fine job.

    I would recommend this to a friend