Customer Ratings & Reviews

Agent did a outstanding job real friendly easy service!

Did a fantastic job. Friendly and efficient too. Great experience with Best Buy

Technicians removed the old tv and mounted the new one very professionally

Absolutely terrific service. Received a call just prior to appointment and they arrived on time. Made recommendations on height they suggested I mount the TV. They even measured out a couple of different options to show us. Once they began work they were efficient and mindful of all furniture. At the end they gave us a rundown of what they did and how to use the equipment. Cannot say enough good things about the service I received--worth every penny.

The crew that came and mounted my TV did a great job. They went above and beyond to make sure I was satisfied.

Mounted an 85" TV to our wall quickly, efficiently, and perfectly! Everyone involved went above and beyond what was expected, and went through great lengths to make sure everything was done well, and without leaving any kind of mess. Would hire these pros again without a doubt in a heartbeat! Really took the stress out of setting up our system

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The installation was quick and professional. Very happy with the installation

Agents arrived on time a did an excellent job in setting up TV.

I needed a sturdy bracket to hang my tv over the fireplace. This was perfect and the set up was pretty easy.

This installation service was quick and easy! I would definitely recommend getting the install service

BB's installing of my TV and mount, regardless of where purchased, is a great service. I can't say enough good things about the technicians who did the install. My TV was large, 77". It's a no-brainier to hire the Geek Squad, who do these installs every day.

The agents installed my TV very quickly and connected my DVD player in no time at all .Than showed me how to use Some of the feathers of the set.

The geek squad team was very professional, super friendly, I forgot their names but was a ladies and a gentleman, thank you very much!

The agents did a great job and even moved the bracket up. They connected all of our devices to it.

I was pretty impressed with the in-home service. The team was very efficient and professional. They took me through the operation of the remote with the new TV and it was just great. The service is exceptional and I will use it again in the future.

This could be very helpful for most people. I had some requests while purchasing this with my TV, i asked that Geek squad come do the install they said yes of course, then I asked if I had a wall power kit would they install since this is premium they will run the cables behind the wall, they also said yes. Well the day came the guys show up with the TV I automatically notice there shirts say something other than Geek squad but ok could just be the guys shirt, so I proceeded to let them start opening everything then we reviewed what is to be done and I show them my in wall power kit, he says thats not on the order list and that is an extra cost.... ok so I have the premium mount package you have to cut 2 openings in the wall anyway why can't you install this for me? I'm sorry thats an extra cost he said, so then I proceeded to tell him the 3 people I talked to prior to this said if I ha e the kit you would install it. So that's when I ask him if he is a 3rd party or with the squad and he tells me he is a 3rd party contracted through bestbuy. So I tell them not to worry about it i will take care of it, and i installed the tv on my own while talking to bestbuy about what I was told and what I got. Well they told me why yes it is an extra charged to install the eall power kit not sure why the other 3 bestbuy employees told you they would do it, and we are sorry not sure why the geeknsquad did not come out to mount the TV for but we can reschedule. So long story for... if you are ok with anyone mounting it go for it but be sure you get everything on paper take no ones word for it.

The Geek Squad agents did an excellent job mounting my 65” inch TV about the fireplace. They made sure the cords and Apple box were hidden behind the TV. They were clean and efficient! Great job!!!$

agents were on time and efficient completed the job in a reasonable period

The installers were very professional and knowledgeable.