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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 846 Showing 16,901-16,920 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad gets it done to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv to the mount & connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best experience with home installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the device and mounted my tv and set up everything for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent. They completed all aspects ofvthe job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install by the geek squad team on my flat screen tv mounted to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my tv was awesome. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went exactly as hoped - smooth, well informed and highly recommend the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service they came in got everything done to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents did an excellent installation. I’ll definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, geek squad was superb. They did all I asked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and they look great. The technician was very efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, efficient and very neat. The cost ended up way more than originally quoted, a little shocked, but had no choice but to comply.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and it did not take him long to hook everything up. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs on the wall quickly. Both my TVs look sleek on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and meticulous. They set up all of my video/audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very pleasant and got the job done efficiently, I'm very happy I decided to use the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job with the mounting of the tv and clean up was terrific

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was completed in a timely manner with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tv quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made sure the tv wall mount was put in the exact place I wanted it. Set the tv up quickly and efficently. Answered all my questions and patiently showed me how to operate the tv, remote and how to find shows and record them. They were very kind and gave me good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the LITTLE Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that the Geek Squad guys that came out were able to make the old mount I already had on the wall work for the new TV. It'd be easy to upsell someone for a new mount without any real reason. But that little convenience bought a little more trust in this otherwise normally wary buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew completed the job in efficient manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and very efficient at their job. Felt comfortable with their knowledge.

    I would recommend this to a friend