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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 847 Showing 16,921-16,940 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new tv. They were courteous & cleaned up after the job was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and accurate. The techs were helpful and thorough. I was able to use the set without difficulty.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting the TV and making sure we could watch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my tv quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made sure the tv wall mount was put in the exact place I wanted it. Set the tv up quickly and efficently. Answered all my questions and patiently showed me how to operate the tv, remote and how to find shows and record them. They were very kind and gave me good advice.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional. Willing to explain what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stand and installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand is excellent, except the man who put it together for me had to use other screws that he had brought with him. The service technician from The Geek Squad was excellent. He was an expert!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience withGeek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and hauled away my old TV. They were very friendly and helpful and got the job done quickly. They even called me to give me a better idea of what time they would arrive. Once in my home, they were very considerate, wore masks and shoe covers the whole time, and went the extra mile to make sure I knew how to work my new smart TV. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job and worked with me to find a fitting spot for my Tv. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absouletly the best! Wonderful setup. They asked questions, so very patient explaining the steps they were taking setting up everything They made sure I could operate the remote easily.(I'm 73) Couldn't have been nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service and TV purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the service. The first TV delivered had a issue with screen. We called Geek Squad and told them about it. They set up a new appointment for the following week and delivered a second TV which we are extremely happy with. We would highly recommend Best Buy and the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job of Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team did a fantastic job of mounting my TV on the wall in my kitchen. I am well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in to my home installed it in a timely manner and had a good attitude

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did a wonderful job hanging my TV they went the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable and precise with hanging up tv on mount. Clean and quick. The only way to get it done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed quickly and without any mess! I would gladly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install tv quickly and cleanly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job mounted tv in wall perfectly and cleanly without damaging wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers came in and got tv up and installed in no time. they knew their stuff

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My Tv’s Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and connecting it to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME AND VERY PROFESSIONAL AND WALKED ME THRU EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations were met and we are satisfied. We would have them out to our home again, if needed.

    I would recommend this to a friend