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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 848 Showing 16,941-16,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    It's the LITTLE Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that the Geek Squad guys that came out were able to make the old mount I already had on the wall work for the new TV. It'd be easy to upsell someone for a new mount without any real reason. But that little convenience bought a little more trust in this otherwise normally wary buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEVE from Best Buy FINDLAY OHIO IS AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was the best! 85" TV Mount on Fireplace. He is amazing. Then had him mount our new 65" and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely impressed with their professionalism and customer service skills.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television , sound bar and spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the television and attached the gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and explained the operation of the equipment. we are pleased with the service that we received from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 75 inch big screen tv. They did a great job, I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Gentlemen did a great job and were very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time & had job done in no time

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation was quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and quick. They answered all my questions and were very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted tv and connected all devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in connecting all devices and mounting tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the ease of the setup and the helpful advice. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The TV installation was very fast and very information.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted our new TV with precision and a professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time and was very professional. Also mounted my sound bar to maximize setup with TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficiently done. Adam and his crew knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have asked for a more professional and fantastic service mounting my new 77" OLED TV. Not only did the agent help in taking down my old TV and mount down, but also did a great job in mounting the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy was prompt and professional. He was knowledgeable and diligent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installation was great. Jay was very friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional and had the installation completed in a short time. They also called to let me know they were on their way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a breeze and quick. They have an excellent job in installing the tv.

    I would recommend this to a friend