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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 849 Showing 16,961-16,980 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for mounting our TV. Great job! Very clean job. My husband loves the TV on the wAll.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thorough and explained every step. They took extra care to make sure the tv was the viewing height I wanted Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv as directed and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65” tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional and they did a great job mounting my tv with wall kit to hide wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were in and out in no time. They were very professional and on time. Will continue to use Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great installing everything and were very professional. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t remember the two gentlemen’s names, but they were very professional, and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and neat cleaned away all debris would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the television exactly where I needed it. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional staff. Followed all COViD safety rules. Quick and easy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and efficient and actually cleaned up after themselves vacuumed removed the box the TV came in wonderful Customer Service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent guys, came very professional and cared about customer needs

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and set up tv quickly. Then cleaned area.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Overall very satisfied with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt, professional, & courteous. Installations were done quickly & carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional with installation and polite

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical in the beginning . They explained everything and made me at ease . Love their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek Squad installed our 77 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our 77 inch TV very professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys perform and Excellent work with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan is very knowledgeable about his work. Very professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The guys were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowiedgeable and very professional. I would highly recommend this service

    I would recommend this to a friend