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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 852 Showing 17,021-17,040 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad guy did a wonderful job I appreciated how professional and kind he was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin and Alex were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this one star given that it has taken 3 attempts to get my TV mounted correctly. However Kevin and Alex came to save the day. Not only were they informative but took their time to ensure everything was set up correctly. HUGE thanks to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the job they would do mounting my TV, but they did an awesome and very professional job. Very pleased with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad overcame a few barriers to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Benjamin) discovered previous connection had been covered by a cabinet installation and had to make some cuts to find the cable connection to the TV. He was able to accomplish the task and we ended up with a beautiful installation. We appreciate the extra effort the squad went to make it happen and that they had all the tools necessary to successfully complete the install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek swat installed my TV and sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew great installation move my TV from other house and they took Care off it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Brownlow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was awesome. They were on time, professional, friendly, helpful explained each steip and did a great job!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person did a great job with the work but I had like a 8 hour window of when they would show up that sucked. When the person called me to confirm a time he said he was 10mins away (didn't help). When he arrived he just realized that he could mount my 75" tv by himself so he had to wait for back up. Outside of that it was good. Work was good. They cleaned and removed all trash. He even had a surge protector he sold me for my TV that I randomly needed last mine. Made up for the craziness. Over all it was good

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is...WOW....the best...nicest...most professional...AND VERY CLEAN...Geek squad ROCKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad totally professional and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Reps mounted and connected everything, showed me how to operate my new tv and sound bar. Proffesional service, all wires hidden. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love it!!! It's so easy to install. We are very happy customers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and sound bar outside as we needed and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two old people in Michigan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did a wonderful job in connecting the tv and sound system. They also did some programming and gave us a lesson on how to navigate the all the functions. They were very friendly and efficient. they even put on covers over their shoes.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and very knowledgeable. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a excellent job of mounting TV and cleaning up after job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gladiators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the Geek Squad they know what they are doing. Always willing to go that extra mile to service the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv to a new mount and connected all devices!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv and components in a difficult location. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and really knew what they were doing. They were very carefull setting up our TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad quick and amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and did a great job in a short time. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. They kept me aware of their arrival. The TV was installed. They did trouble shoot any problems with resolutions. I very happy with the service that is why I choose Best Buy because of the Geek Squad was available.

    I would recommend this to a friend