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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sevice very polite and friendly installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in with all equipment and well prepared. They were very speedy and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and instructed installation. Answered questions. Was knowledgeable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service and TV purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the service. The first TV delivered had a issue with screen. We called Geek Squad and told them about it. They set up a new appointment for the following week and delivered a second TV which we are extremely happy with. We would highly recommend Best Buy and the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who showed up to install were very professional and courteous. After install they took the time to show me the features of the TV and how it works. My only issue was with the scheduling the first time the install was scheduled for was very poor. The first Geek Squad person was quite rude. But once escalated and the new people from Geek squad showed up they were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect as usual I wouldn't go without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad is the best Hung the TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have the Agent/ Squad install/ hang the TV and Soundbar… they were clean and very professional. They answered all my questions and educated me on a few other things about my system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond to get my tv mounted, working and connected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Gagner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked the perfect size TV for our needs in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    70 inch TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three gentleman that came to mount the TV were quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job setting up my TV and equipment. They went the extra mile to make sure no cables showed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Solid install and cleaned up upon completion

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stress free wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came, hung the tv, hooked up the cable and synced up everything. Made it all so simple!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job with the installation and the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love them installing my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad mounting my tv they make sure to do things right the first time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fantastic awesome couldn't have done it myself glad I got it done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and knowledgeable. They mounted two tv's very fast and they look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television arrived on time with the installers. When they pulled the television out of the box, it had a severely cracked screen, so they put in a high priority replacement which was installed within a few days

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job! They came and did the job...no fuss....no problem!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job on the installation and explanation

    I would recommend this to a friend