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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 854 Showing 17,061-17,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geed Squad had me set up very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient in setting up my tv. He answered questions and made sure I understood the tv capabilities. Interfaced the new tv with all my devices and satellite service without any trouble. He was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers went above and beyond installing my TV. Both were friendly and helpful with all my questions. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents Installed my TV mount and TV equipment quickly and explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed quick and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quick and perfect! I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery, professional installation team. Friendly! All items removed from home after installation.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is out ragous but other than that great product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician was excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knew what he was doing and did an excellent job. Very courteous and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and cleaned up behind himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamal had to overcome many obstacles to get my 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job done by Jamal !! He had to return a second time after I picked up a part from Comcast . He even helped to set up the appointment. I would recommend the Geek Squad because of the outstanding work by Jamal !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service provided great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be transparent, service was provided by Best Buy 3rd party. I couldn't be more satisfied with the end result. The "tech" was professional and suggested a couple of changes to our original installation plan, which we agreed with. We used this service for a Sony OLED TV. In-wall wiring isn't something I have for all our TVs, but for this one, it too was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV the next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very professional, knowledgeable & efficient. They installed my TV the day after I purchased it, answered all of my questions regarding the upgrade from an older TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were super friendly and did an amazing job and did everything in under an hour!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the team that came out. They were very professional and got the job done quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 gentlemen came in and mounted my tvs like pros. I could not have asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all the way around…No complaints…Professional!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beginners

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected all my devices working fine very satisfied good investment!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV on my existing wall mount very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the guys who installed it were fabulous, patient and kind! They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old tv, hooked up new. Good job. All worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was set up and l learned to use it - I am very pleased. Excellent picture and great value.

    I would recommend this to a friend