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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 855 Showing 17,081-17,100 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad....truly #1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are experts. Beautiful job and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar installed quickly and neatly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to do it myself. The agent was quick and asked me questions to make sure everything was installed where I wanted it. I had enough to do with just moving in to a new place, plus I had it installed in time to watch while I unpacked the rest of my stuff ;-) Don't let the name Geek fool you, besides knowing electronics, he also knew his way around power tools and wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job , Everything went smooth and quick and will use them again !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV using my mount !!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    mounted my flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, friendly and did a professional job. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is awesome! Love the picture definition and colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my huge TV with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV where I had already used a flatscreen power/cord kit. It was well worth the money since the TV was huge (82"), awkward to handle and fairly heavy. With two guys, it was MUCH more manageable than trying to do it myself. They mounted it, tested out the basic stuff and then I finished hooking up all the sound equipment and boxes. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up the power and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick service. mounting was secure and i didn’t have to do anything

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Switched two TVs and made all connections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad guys were helpful, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting 55" and smaller (TV Connect an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad, they are always timely and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick setup! They were in and out in 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly and very knowledgeable what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Very knowledgeable crew. Would use again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all of my devices which was great work and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install it and a 75 inch TV. Went up easy and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best moving mount ever!!! Makes my tv look bigger!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers were great. They wall mounted the huge TV and connected all my equipment. They then adjusted the settings and explained everything. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and mounted the TV mount with ease and setup the audio components as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job by The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Techs were very capable, polite, and efficient. They removed all packaging and made sure they observed COVID precautions. Set up was excellent and they walked me through all the TV features and options. An extremely positive experience and worth every penny of the service fee. Would use this option again and highly recommend the Geek squad.

    I would recommend this to a friend