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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 856 Showing 17,101-17,120 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job mounting my TV. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were so professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent. They completed all aspects ofvthe job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great Mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great mount for my TV. The sound bar fits snug into the mount and it hides all the wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two-fer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of two showed up and did an outstanding job transitioning one setup to the other. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were quick and efficient at installing the televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time and were great mounting my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job good attitude nice job keep up the goid work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samer and assistant conducted themselves professionally courteous with care in figuring how best to install my new TV at the most optimum vantage viewing and stability.They made sure to maintain safety protocols and did not leave a mess.They made sure tv was working to my satisfaction and that I understand how to operate navigating the controls before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was the greatest! Very professional, efficient & explained everything! He even gave us his business card if we have further needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like being at a drive in theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older 56" flat TV (repurposed it) and added this wonderful TV to our entertainment room. We love the size, the bright colors and the additional memory to support more apps. My wife says that she feels like we are at a drive in movie theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Do not remember the young mans name.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers also helped connect are the devices to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up everything perfect great service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job installing the TV. They were very professional and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly and well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV without incident. The process went very smooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need Alternatives for Mounting into Metal Studs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who showed up were great - no issues there. Instead, the problem turned out that the studs in my wall were metal and they weren't allowed to hang using those. (The TV I purchased had instructions for how to mount in that situation - including a separate kit for doing it.) So my issue is with the process involved with the TV mounting. I'm not sure how to best address this issue. I suppose the installation crew could have a plan for mounting whether the studs are wood or metal. That seems like an easier solution than having someone come to the house a day or so earlier to check whether the studs are wood or metal. If you're interested in the actual installation, we did it using input from a couple of sources. First, we got a piece of 3/4" thick plywood and mounted that across three of the metal studs. (The TV mount only uses two studs.) This allows the weight of the TV to be spread across all three rather than just two studs. We used screws/brackets specifically designed for metal studs to secure the plywood to the wall. From there, we attached the TV mount to the plywood. Once secure, the TV went on easily. No issues so far with the mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job was fast and looks really nice good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech went above his expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up person was so helpful and friendly. Very patient with me as I am not a tech person at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar and subwoofer installed without a hitch and the guys were very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Agents are Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents came and took their time to make sure everything looked perfect and worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff. Very helpful Installed one new TV and 3 existing TV Provided 3 surge protectors

    I would recommend this to a friend