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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 858 Showing 17,141-17,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we were prepared, but had a few issues with our cords not being long enough and having to rerun some through the wall. What we didn’t have, the Geek Squad was able to supply. They got everything hooked up and connected on our cable remote in a way that was easy to use and didn’t required every single remote we had. Would use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my tv and setup my sound bar. All perfectly level. There were some odd sound drops when I started watching it later and he came right back the next day to check it out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job putting everything together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great explained options and made sure job was completed to our specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason came in and went right to work. Put covers on his shoes. Installation was less than an hour. Have tips for operation of tv and and Amazon. Ex plained warranty. He was very polite and friendly. I would also like to acknowledge Robert who set up the appointment, suggested and ordered the mount and also informed me of certificates I had available which reduced my costs. Great experience with both guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Chris did a great job. Eficient and quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed and remounted TV mount for a extendable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was done with ease and perfection. The technicians were on time and very friendly.. I would recommend Best Buy for your tv wall mount installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they needed to do and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek Squad installed our 77 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our 77 inch TV very professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were amazing. They were very courteous and willing to answer any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Great attitude, and assisted with setting up and sync with satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Great attitude, and assisted with setting up and sync with satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a super good job connecting my tv. Pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture with excellent sound quality..Sits above the mantel and it’s the perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mounted tv to stand and connected all devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Agents mounted tv and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an amazing job! They definitely know their stuff. Quick & no mess

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a Great Job !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made the install and training look easy I would have them install my next purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third party company and they did a great job mounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted television over mantel and installed television. So far, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job of the install, hiding all my wires and explaining everything to me!

    I would recommend this to a friend