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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job he was nice, but did not know how to program remote. If I paid $200 for this I would have been mad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and polite service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and well worth it for peice of mind when handling a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great-Geek-Guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a hitch, connections to all my devices. No sweat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and connected with ease in mere minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job. Very professional.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and installed the TV in a professional manner. Excellent job. Nice guys too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install by the geek squad team on my flat screen tv mounted to the wall

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and very knowledgeable. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very expensive though. I still have no issues with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was great - picture quality is great - price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glen and Lynden did a great job setting up my new TV. They also connected my blu ray player. Glen was particularly knowledgeable and helpful. This TV is the first android device that I have purchased, and I had many questions. Glen answered each question in detail, often with demonstrations, making sure before leaving that I would have no problems operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents did an excellent installation. I’ll definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely delited with the picture and sound of the OLED television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great value and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and fast. Very nice person. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by installers ,professional and quick ,would use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad TV mount installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV wall mount is very versatile. Geek squad installers were great at professionally mounting item and clean-up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was only one guy, but he did GOOD! Knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv. And we’re very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad. Extremely knowledgeable and helpful. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting works great. Was mounted perfectly and exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad TV wall mounting is BEST IN CLASS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just absolutely excellent service! This is the second TV wall mount I have had done by Best Buy and could not be happier! Terrance is first class and was very careful to ensure it is mounted at the height you prefer and takes great care with his assistant to ensure the TV is carefully mounted. He has done 2 installations for me and the service is 100% perfect! Thank you!

    I would recommend this to a friend