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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with this install . Couldn't ask for a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and quickly mounted out tv and connected it to our sound system. The were efficient and professional. We also appreciated that they left contact information in case there was a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A professional member came to my house to install this tv mount and I'm extremely happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Gee Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep send two do the install was professional and friendly and knew what she was doing. She took down the old TV and mounted the new TV I had purchased with no problem and adjusted the viewing angle until I was satisfied. I was very impressed with the service received and will use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had amazing service with our tv mounting. Great efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander from the Geek Squad set up my two LG 43" televisions. He was prompt, courteous, respectful and very much a professional. He was extremely knowledgeable and offered hints regarding the operation of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, quality work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and were fast, thorough and did an excellent job. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation came in and was done in about an hr. Installed the fireplace wall mount for my 85” in tv and mounted the tv and set up and all. Very professional and took the trash and cleaned up. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Person did a totally efficient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one person who took this assignment had been to our home before. Due to that, he quickly sized up the way in which the mounting & connections would be done. He was easy to pose questions by giving great answers. T.S. is one of your great employees and a fine asset for your business!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Above & Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job and even helped me with the tv I was replacing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and installed my TV to all my components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect with my mounting except when they cut into my drywall. The mount placement is perfect, but when they installed the in-wall power extension, the faceplate does not sit well on the wall. It's loose. Not sure if they cut the hole too big or the screws are messed up on the faceplate, but it just doesn't screw into the wall. The faceplate sort of protrudes out, so I have to place it behind the wall mount in order for it to sit flush with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 65” television. The techs were on time, worked fast, left the area clean and were very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. Clean, friendly and precise, all questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my installation process fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful, especially William! He had a great demeanor, by which I mean sense of humor and it made the whole installation process that much more enjoyable, fun even!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was neatly and quickly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and told me I did not need a cable as I had Wi-Fi and a computer. He checked all of the outdoor cable connections to be sure they were in good working order. He showed me how to use the control and had me use it to turn the TV on and select a couple of stations to watch to be sure I understood.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly and safety minded. Would recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" LG TV Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 75" Tv was mounted and installed by Luis Flores and his helper Xavier. They are qualified Best Buy installers. We had to wait for them to be scheduled for 2 weeks. The Geel Squad could not do the installation for over a month and this was a gift for December. As it was, the gift was installed after the gift date but the installers that BB uses were terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted team were very professional ask many qyestion very very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did everything we wanted and how we wanted

    I would recommend this to a friend