Customer Ratings & Reviews

Great guys. Did a great job and let us know how everything functions.

Showed up on time. Knowledgeable & Friendly Installation was quick..

These geek squad guys r the best that have installed my tv on the wall very knowledgeable and very bright

I have had a trying experience on my latest purchase, but your help desk (Fusanna) was very understanding and helpful.. I now looks like my issues will be handled properly.. Thank you Best Buy..

Service was very capable and everything went well…no mess!

They were on time and completed instulation satisfactorily

The installers were very friendly and considerate. That clearly was a 2 person job in getting that done. They had all the tools to accomplish the install which wasn’t that simple . Nice job !

Excellent - Wonderful customer service and friendly attitudes. Smart and Professional.

The agents were awesome. Very courteous and knowledgeable about the setup. Gave me an overview of how everything works and answer all my questions.

Excellent customer service! The installation is perfect. I was working from home on a zoom call during the installation and the representative was kind enough to ask when a good time was to drill due to the call. He also paused the installation when I needed to unmute. Very kind and accommodating. & he still finished much sooner than originally expected.

Two techs came in and knew exactly what to do. They did an excellent job mounting my tv, explained how the mount worked, and cleaned up after themselves. They even had a little custom made cardboard piece to catch the dust when they drilled the holes in the wall. Very nice and personable, thorough and quick.

Another superb way of maximizing space and getting good picture quality.

Geek Squad installed my TV and mounting braket they couldn't have done a better job

The setup crew did an amazing job. Very efficient and courteous

This is the second time Jonathan has been to our home to install through Geek Squad. He is very nice and very knowledgeable. He respects our home and most importantly is very pleasant and patient with all the question my husband and I have. You have a very good employee with Jonathan.

The service was well communicated and professional throughout. It was quick and looks amazing.

The agents were very professional and performed the task to my satisfaction.

The Geek Squad (two guys) showed up 45 minutes earlier than expected but that was ok. They were very professional in everything they did. One worked on the TV mounting and the other did the sound bar setup. They were done in 1 hour. They programmed the TV and sound bar so I don't have to do anything except turn it on. They even made sure the fire stick and Apple TV were working properly.

Very easy to install.it has everything you need to find the studs and make sure it's level

The Geek Squad agent installed the TV mount wall and the TV quickly and professionally.