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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 863 Showing 17,241-17,260 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional, did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geeks installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were great TV well mounted all devices plug in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James & Josh Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James & Josh with Geek Squad were amazing. They had the 77" TV and soundbar setup in no time. They took care of all the packing and gave some great tips. Would highly recommend them and the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Petr could not be any better. Installation was superb

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my equipment efficiently and made sure I knew how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic tv mount. Does the job. Was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted the wall mount, attached the TV and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it was perfect and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose Castro is an exceptional Geek Squad member!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 75" TV and connected all the remotes and speakers to it. Jose Castro is an exceptional Geek Squad member, very courteous, patient, and knowledgeable. We aren't techno-savvy, but he took the time to explain everything to us in terms that we could understand. His partner is very good too. Best Buy must be very proud to have employees like them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman’s mounted the tv and connected it to my devices quickly and without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting up a universal remote

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & easy install

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents took care of everything in a quick & efficient way, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team did great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick and efficient. Very nice and cleaned-up afterwards. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for for people like us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough about the setup crew. They came in, removed the old TV, brought in the new TV, & discussed the best way to set up our unit. e made a change in the mounting so that the TV could move around more if we decided later, help us decide on things we really didn't need & set up the W-Fy to improve the reception for the best quality. Their professional help was wonderful as well as making sure we understood everything. I am so happy with everything!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store recommended this wall mount because it can work for a larger TV in the future and because it tilts away from the wall to make it easier to connect the cables.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and mounted my TV's to my specs great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Home Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was timely, efficient and explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was professionally installed, checked for performance and completed in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and cleaned up behind himself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installed quickly and properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad-never disappointed. always on time, know what they are doing and are helpful.

    I would recommend this to a friend