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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 864 Showing 17,261-17,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service Rep installed TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hung/installed a TV Wall Mount and then correctly hung our 50' TV. Installer was on time, called the day before to verify appointment time. He had all the correct tools and hardware and found the wall stud with no problems. Agent was friendly but professional. He also wore his all during his appointment. My wife and I were really pleased with the services provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I live in a double-wide manufactured home. Installation on the walls of these homes is a little different than a regular home. The installation by Chris was well-thought-out and he had a great knowledge of the wall structure. Installation was a breeze! We are very satisfied with Best Buy installation of our flat screen TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mounted tv to stand and connected all devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Agents mounted tv and connected all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a quick and professional job. Hooked up my peripherals and sound bar as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job putting up my tv. The only problem I had was they tried to postpone my appointment by telling me they didn’t have my tv yet. I had to make a trip to Best Buy and after talking to the manager he rectified my appointment and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived on time, was very professional and courteous and qualified. And was very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    quickly mounts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mount holds my flat screen TV without problems. I had my TV mounted by best buy and they were able to do everything within 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best experience ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best customer service experience! The agents arrived during the scheduled, were very professional and even wore shoe covers to protect my carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional I enjoyed the conversation and they did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and very professional. I would highly recommend Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my television and sound system!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my TV to the wall quickly and effectively

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A Geek's Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad was very professional, quick and detailed orientated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. The crew were super. Knew all that was needed in and out in no time. No mess no fuss. Loved this geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work by the team, wall mount was beautifuly done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectly on big tvs, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Too big to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the guys that came in. They hung it where we needed to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting the tv They mounted level and centered

    I would recommend this to a friend