Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 865 Showing 17,281-17,300 of 38,694 reviews
  • Rated 4 out of 5 stars

    Good efficient and on time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total tech subscription, which has paid its worth and more. The techs arrived on time, were courteous, and finished mounting in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These guys know what they are doing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got here on time and put it up with no problem, even with the direction I gave him,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, quality visuals for films and sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crew completed the job in efficient manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were friendly and very efficient at their job. Felt comfortable with their knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad made it possible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was mounted to our satisfaction and we couldn’t have done it ourselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was knowledgeable, efficient and very neat. The cost ended up way more than originally quoted, a little shocked, but had no choice but to comply.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys perform and Excellent work with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Keep score installed my TV and saved me time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job we’re very knowledgeable friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who installed the tv in our house is very knowledgeable and really knows what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John L

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent hung the mount and tv. Very professionable and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AND MOST RELIABLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HE KNEW WHAT HE WAS DOING AND EVERYTHING WENT IN PERFECT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time using GSM to mount a tv. They arrived on time and got to work. The main installer was knowledgeable, professional and went the extra mile to ensure the service was excellent. The sidekick installer could use some coaching but I suspect he was in training. He made a few akward comments regarding our electronic brand choices but seem to know very little about them. I won't hold that against GS as ultimately the performed the service they were paid to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable, fast, and neat. They gave me a two hour window when they was coming and kept me updated the entire time. They explained everything they was going todo before they did it. They made sure I was satisfied where they was mourning the Tv and got my approval before they placed it. I’ll never let anyone mount my TVS besides geek squad. The amount for this service is totally worth it for the great quality work you receive.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation service was fantastic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents installed TV and Sound bar and helped me connect all devices..Works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed our product did an excellent job. Very professional. Answered all our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount on my wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount went well once they finally showed up. The first appointment got cancelled with notice and the second appointment they showed up late.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and professional. They mounted and programmed my TV. It saved me the stress.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great professional job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional wall mounting connected all and relatively quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my devices.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my devices. Was extremely helpful and courteous.

    I would recommend this to a friend