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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 866 Showing 17,301-17,320 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very professional and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV above the fireplace. It looks perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internal lack of communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well, mounted good job. just had wrong wall mount first time they came out. had to wait another 3 days to get it installed. I believe the whole thing was a lack of communication in-house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamal had to overcome many obstacles to get my 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job done by Jamal !! He had to return a second time after I picked up a part from Comcast . He even helped to set up the appointment. I would recommend the Geek Squad because of the outstanding work by Jamal !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did an excellent job mounting the tv!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 83 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, knew what they had to do and explained things. Also helped with understand our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two installers arrived and started immediately. Carried in my 77 inch LG and started to mark off the install area. Mounted the mount and then installed the hidden outlet. Hung the TV and programed it and removed all the trash and away they went. Perfect from start to finish

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to mount the TV did a great job & were very professional & efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took pains to get my tv mounted perfectly! Couldn’t be better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great job the techs both did. very pleased and will always call for further installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product wuality & Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is terrific & our existing Samsung Soundbar is working even better. Geek Squad technicians excellent in both work & recomendations for best viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wall mounted. Tv looks good on the wall.the best.good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service when I have Geek Squad come install, I am confidence in their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. Rehung our bracket and level it to meet our sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service crew was so prepared and had the right bracket in the truck. It fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GRRK SQUAD INSTALLED MY TV QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT MOUNTED AND CONNECTED MY TV. HE DID AN EXCEPTIONAL JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service person.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person did a fast, clean installation. He was polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who brought my TV were very professional, helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job, very clean and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. It does what supposed to do and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the mounts quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TVs in a timely manner and were incredibly safe!

    I would recommend this to a friend