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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 867 Showing 17,321-17,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV mounted in no time! Connected to the internet and we were set to go!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived in window and did a nice clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was neatly and quickly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and told me I did not need a cable as I had Wi-Fi and a computer. He checked all of the outdoor cable connections to be sure they were in good working order. He showed me how to use the control and had me use it to turn the TV on and select a couple of stations to watch to be sure I understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad instead my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, I'm recommend for sure. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would be happy to pay for the service again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was really nice and helpful. He did the work super quick and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech knew his stuff. He was neat and followed COVID protocols

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was connected wonderfully by a great technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly and efficiently! My wall mount was installed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my huge TV with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV where I had already used a flatscreen power/cord kit. It was well worth the money since the TV was huge (82"), awkward to handle and fairly heavy. With two guys, it was MUCH more manageable than trying to do it myself. They mounted it, tested out the basic stuff and then I finished hooking up all the sound equipment and boxes. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when scheduled and quickly set up my new TV. Wore masks and felt safe.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick service. mounting was secure and i didn’t have to do anything

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Switched two TVs and made all connections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad guys were helpful, friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great - installed and hooked up everything needed in the house !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sony 75X950H & full motion wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great job arriving as promised, unpacking our bracket and TV, mounting it on the wall, setting up our peripherals, loading our streaming accounts and explaining how to operate everything. They were minimally invasive, followed COVID protocols, courteous and cleaned up properly in a short period of time. I would use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were pleasant and did their job well. My TV is a wall mount and they replaced the old TV and didn't put marks on the wall or scratch the cabinet below.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I was really impressed with the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that installed were very nice to my 90 year old mother in law

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly where I wanted it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    New tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install it and a 75 inch TV. Went up easy and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick, clean and helpful with delivery and installation

    I would recommend this to a friend