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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 867 Showing 17,321-17,340 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Appreciate their fantastic service....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always courteous and professional....simply the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent went above & beyond the call of customer service. I ended up having the wrong wall bracket and he not only showed what was needed, he came back later to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable. He mounted my TV without difficulty and connected my devices accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by all; thanks! Very professional & knowledgeable Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally happy with Geek squad service as they are able to take care of problems that may arise.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was great, professional & quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, professional & quick. They helped us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good in-home Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Allysia were stellar. They moved our existing TV to another room and mounted the new 70" on the wall of the TV room. They ensured it was 'connected' to the internet and that my headphones worked along with the Blu Ray player. They were friendly, efficient and answered all our questions. Very impressed by our experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The guys from Athens Ga. were outstanding!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most efficient TV. wall mount I have ever experienced! Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy and they made sure that I was completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and connected my devices. Dry friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was friendly, efficient, helpful and quick. .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took old tv down and installed new tv and connected to all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay guys...Honest evaluation and installation. Would definitely recommend...A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VP OF SALES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST OF THE BEST GREAT GUYS WOULD HAVE THEM BACK ANYTIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galo and Philip were AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galo and Philip were extremely kind, friendly, and overall incredible. They really took time to make sure I was happy throughout the process. They also made sure everything was explained throughly and that all my questions were answered. They never showed any signs of being tired or agitated with any questions I gave them. By far the best experience I've ever had with Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, neat clean.They hid the wires in the wall. Cleaned up their mess. They set up the 75 inch smart tv. They were on time. They had knowledge . I had purchased my tv elsewhere with nightmare concierge service & they rescued me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and got things in order to use. Happy with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very quick fashion. They were able to put together my mount quickly, found the studs, talked me through where the TVs could be placed, mapped it out on the wall with tape before placing them for final approval, and instructed me on how to use the mount arms to move the tv where I wanted it. Highly recommend this service, particularly if you are total tech member.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation, looks great. Good advice from installers.

    I would recommend this to a friend