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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 867 Showing 17,321-17,340 of 38,694 reviews
  • Rated 4 out of 5 stars

    Geek Squad was great re wall mount for 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice guys. extremely clean and efficient, done in less than an hour...they did try to upsell me though...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech’s mounted my TV securely without difficulty. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person did a great job with the work but I had like a 8 hour window of when they would show up that sucked. When the person called me to confirm a time he said he was 10mins away (didn't help). When he arrived he just realized that he could mount my 75" tv by himself so he had to wait for back up. Outside of that it was good. Work was good. They cleaned and removed all trash. He even had a surge protector he sold me for my TV that I randomly needed last mine. Made up for the craziness. Over all it was good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and sound bar outside as we needed and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad weeken above and beyond for this instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gallo was so unbelievable He and his manager Christopher were probably the best and the nicest I’ve ever experienced at Best Buy anywhere in the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service provided great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be transparent, service was provided by Best Buy 3rd party. I couldn't be more satisfied with the end result. The "tech" was professional and suggested a couple of changes to our original installation plan, which we agreed with. We used this service for a Sony OLED TV. In-wall wiring isn't something I have for all our TVs, but for this one, it too was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very pleasant and got the job done efficiently, I'm very happy I decided to use the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installatiom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, polite and efficient. A bit expensive though

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Samsung TV and Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only am I amazed with quality and price point of my new 65” Samsung TV, i am appreciative for the Geek Squad quality service and customer first attitude while mounting and connecting my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed quick and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quick and perfect! I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed tv and wall mount. Tim and his partner were very personable and helpful and did an excellent job. They took the time to explain the tv and remote functions. Couldn't be more pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great guys to work with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and do the job just right. I would recommend geek squad anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job in a short time. I would recommend the BB Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV and wall mount. Geek Squad installed the equipment in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a excellent job of mounting TV and cleaning up after job was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a super good job connecting my tv. Pleased

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good service. First time I have used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and personable. Installers. Very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out set up everything(tv & wall mount) they were very knowledgeable & customer oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job putting everything together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job and was in and out and explained details with me after completion to make sure I was comfortable with everything.

    I would recommend this to a friend