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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 868 Showing 17,341-17,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad ROCKS! The initial installation was spot on. Justin rocked it. Set failed ~ 2 weeks later. James, from Geek Squad visited to confirm DOA status quickly, recommending replacement. Geek Squad due to replace later this week!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quickly go the job done in an efficient manner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture and sound are only good qualitys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture. I'm glad i had the Geek squad to set it up because for me it was a nightmare to get through the setup and getting used to h9w to use it. It is a pain because i have to use both the tv controller and the AT&T controller to watch the cable shows. If i would have known how complicated this tv was i would never have bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick and the service guys were excellent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did everything we wanted and how we wanted

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV with perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and mounted my TV perfectly to my standards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent exceeded my expectation... I am very happy with my tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, very professional and reliable. Provided great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly worth the money. I would encourage those wanting to wall mount a tv to get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs came in and knew exactly what to do. They did an excellent job mounting my tv, explained how the mount worked, and cleaned up after themselves. They even had a little custom made cardboard piece to catch the dust when they drilled the holes in the wall. Very nice and personable, thorough and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all of my devices which was great work and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Professional installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men were knowledgeable about the TV and professional, we'll request same 2 men for my next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, polite and helpful. Very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees who mounted the TV did an excellent job. They installed the TV perfectly, how I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our person was efficient, competent, friendly, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did our work installed 3 TV's all 50 inches and larger and one was particularly a huge task which he seemed to make look easy!. He got all out equipment (auxiliary) connected to our satisfaction and was done in record time with precision. We were so pleased with his work we wished that he would always be the one that would do any of our Geek Squad work for us!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and strong you get what you pay for,it does more than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squads installed it quickly !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv well and arrived on time !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got r done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very efficient knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and installation was completed in a timely manner.

    I would recommend this to a friend