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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 868 Showing 17,341-17,360 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install and representative was on time and pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    rapid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, efficient and clean. The mounting was completed in short time. All questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installer very conscientious and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting the TV into concrete blocks in my basement. What impressed me most is how he checked to see the TV was working after installation and noticed the TV was not working properly. Because of his willingness to ensure everything was in working order, he was able to get a new TV brought out that day and saved me the trouble of dealing with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan and friend from the Geek squad did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV 56' mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time arrival. Very professional service and clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thanks for setting up my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job getting my TV mounted. On time, friendly, organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job installing our entire system from the TV Wall Mount, SOundbar Wall Mount and 75" TV. The team was very professional and communicative prior to the install. Upon the date of install they were courteous, professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    llnstalled tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful ,very professionally and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for a great install of our new tv. I love that the wires are all hidden. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and professional. The tv look great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my Tv quickly and neatly. Loved that they cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a marvelous job installing our home Movie Theater.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek Squad installed our 77 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our 77 inch TV very professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went smooth. The techs knew what they were doing. The technician were courteous as well as professional. Made sure all my questions were answered. Recommended I replace old model cable box to get better performance which turned out to be true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting guy came and did a good job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and had the service scheduled for a couple days later. The man arrived on time, and respected that we were trying to avoid him due to fears about contagiousness. He was thorough, and he disclosed up front that if we had metal studs he would have to sell us a different mount due to safety concerns (the store SHOULD have told us this when we bought the tv and mount, but nonetheless).

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installed my TV with wall bracket perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Put bracket together I ordered online. Installed on wall perfectly to avoid door and, attached TV and even adjusted my TV settings....very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad guy did a wonderful job I appreciated how professional and kind he was

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they where very professional, and very friendly. they had great advice for future products that go with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install team did quick work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job! Worked very professionally, quickly and cleaned up after they were finished. Then they showed me how to work the remote. They even hooked up the TV that we swapped out and put in the bedroom for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really amazing and courteous! They arrived and were kind enough to respect our home and also our pup. They helped us with setting up our smart tv and Sono and gave us such useful information about our tv and sound system and the app!

    I would recommend this to a friend