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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 869 Showing 17,361-17,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people mounted the bracket and TV quickly. The team was on time, professional and quick. Very happy with the job that was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both agents that arrived were excellent. they connected all of our devices to the tv and also went above and beyond and mounted our surround sound as well. enjoying our tv and surround sound as i type this! thanks Rashad and i forgot the other gentlemans name.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was amazing . Very professional and knowledgeable. Very happy with the well done job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and not furious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came to install my tv were fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. On time, well spoken, neat and beautiful install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that techs will install and put up tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65in tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and counted all of the services. They were fast and professional throughout the whole process. Would def recommended for any large tv to go this route.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and hung the TV in my work office wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gals that showed up to mount my new Samsung Frame TV were excellent!!! Their measuring and math skills far surpass mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't have a title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attached tv to direct tv device. When they were here originally, the cord was not long enough. They did not have a longer cord on truck. So we accepted where direct tv device had to be. However, we had trouble turning it on as it was under a piece of furniture. So we had to re-schedule them once we bought the correct length cord.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd time using Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did such a good job on hanging one of my TVs that I used them again. Nice People.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordinarily I wouldn’t pay the money to have someone mount my tv but I live in a really old building with terrible walls so I decided to fork over the cash to protect the money I spent on the tv. The person from the geek squad was quick and incredibly knowledgeable. So although Best Buy’s price is steep, the service is top notch. Probably even better if you have a lot of items to connect to your tv and aren’t very technically savvy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very diligent finding right parts to install a new TV set. Very easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great technician did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our technician in explaining and setting up everything we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my tv and connected all of my devises

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product, Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product and installation was smooth and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and professional effort exceeding my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job installing tv with bracket on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were done in an hour and cleaned up afterwards. I am happy with this service and will use it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent. They did a great job setting it up and I'm very pleased

    I would recommend this to a friend