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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 869 Showing 17,361-17,380 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by the Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation I would recommend to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got r done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very efficient knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and got the job with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 2 tv’s expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly and informative which we greatly appreciate

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounted quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and informative. Made the job look easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and did a good job. She answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with our agent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great installing and mounting our TV. Several items I purchased at Best Buy did not fit and/or were not the correct items and agent had what was needed in his truck to complete installation. Geek Squad agent did a wonderful job. He took the time to explain the technology part of new TV, remote etc. Highly recommend using Geek Squad especially if you are not comfortable with technology.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, great people, very professional, made it easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mounting experience the guys was on time and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television arrived on time with the installers. When they pulled the television out of the box, it had a severely cracked screen, so they put in a high priority replacement which was installed within a few days

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and hung the TV in my work office wonderfully

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy and well done. Thought it included making the wires in a nice orderly fashion, but that was another package that cost more

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was a pleasure to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were courteous, fast and efficient! Would gladly welcome them to assist me again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job explaining and asked if I had any questions I definitely will use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation and set up. Why wasting your time when this service is available ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed tv mount, mounted new TV and made all necessary component connections that I had requested. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv very neatly and according to my wishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had amazing service with our tv mounting. Great efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 5 tvs and made the wires flow through the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 75 inch TV mounted. They took a long time to complete. When it was done everyone was in a hurry to be finished. Later that day in saw that the TV was leaning to one side of the wall. They had to come out and refix. Big thing with mounting a TV is to make sure you get all the charges up front because there is a separate charge for the mount, speaker mount, to hide the wires (cable only) and to hide the electrical. Everything was misleading. The installers did not charge me for the electrical do that's why I scored it a 4 instead of a 1.

    No, I would not recommend this to a friend