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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 870 Showing 17,381-17,400 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted mu tv and connect all my devices.. very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar installed quickly and neatly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to do it myself. The agent was quick and asked me questions to make sure everything was installed where I wanted it. I had enough to do with just moving in to a new place, plus I had it installed in time to watch while I unpacked the rest of my stuff ;-) Don't let the name Geek fool you, besides knowing electronics, he also knew his way around power tools and wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes great job on hooking up tv and firestick Would recommend my installer

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the equipment and mounted the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting my TV and hauling away my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only communicated with the Customer Service Representative. He did a fantastic job. Took care of scheduling my TV mounting appointment that was convenient for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installer was very professional and on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TVs big and mounted! Installer was on time and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installing was a success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they was fast did a great job putting my tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Awesome remote. Beautiful picture. Great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from in the store at point of purchase to set up at my home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They geek squad was great. Professional, neat and courteous. Installed quickly and showed me everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting works great, is a really good quality. I would definitely recommend this to a friend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my tv. But nothing special. Not worth $140. You can find some cheaper to do this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job installing our entire system from the TV Wall Mount, SOundbar Wall Mount and 75" TV. The team was very professional and communicative prior to the install. Upon the date of install they were courteous, professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed to perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected to all devices. Very pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my 85" tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was extremely professional, and we are very happy with the job that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees installing our TV were amazing. They were so skilled, so personable, and so responsive to our requests. Best Buy would be lucky to have all employees exhibit the same customer service as these two exhibited. They were professional, knowledgeable and fun. We hope to see them again when we make our next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad efficiently mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv quickly and connected it to my all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed this wall mount and we are very happy with it.

    I would recommend this to a friend