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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 871 Showing 17,401-17,420 of 38,692 reviews
  • Rated 5 out of 5 stars

    An exceptional Geek Squad Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that installed our wall mount and 65" Sony TV were excellent. Very professional, knowledgeable, helpful. Not only did they install everything, they also taught us how to use the TV and the wall mount. We've never owned a TV before so we had a lot to learn. We actually made short videos of how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Install and TV hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did nice installation. A little issue connecting sound bar to the one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow Amazing service and friendly people who know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and stress-free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time ever using the Geek Squad for any type of service. The Geek squad mounted 2 TVs in my home, a 65 inch TV over a fireplace and a 75 inch TV for an upstairs entertainment room. The installation process was fast, easy, and done with my input of where exactly I wanted things placed. The installers were professional and kind and did a wonderful job. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my 82 inch TV just perfectly! They connected it to my devices too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of media components professionally installed. The Geek Squad scores a perfect 10.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount the tv with no issues and connected everything and left no mess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV on the wall quickly and efficiently. They also connected the soundbar we purchased, hid the cables behind molding and connected the PS5. They ran a quick check on everything to make sure it was all correctly working and even cleaned up when they were done and took the empty boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed TV and sound bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and helped me get apps installed. Showed me how to use my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV and hooked up components as easy as 123. Super fast reliable installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was courteous, knowledgeable, and prompt. It is a bit pricey but worth it for a guy who is not diy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GeekSquad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my TV were great. They removed my old TV and brought in the new one and assembled it and put it on my stand, and connected all the connections needed. The Geek Squad member then did all the needed settings and connections with the remote and when he was done, everything worked well together.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great, clean and fast professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, clean and fast professionals they know what they do good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job fixing my mounted TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting both my TVs in our new basement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and TJ did a great job mounting and providing with easy to understand use instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The did good work and made sure it was what I wanted before completing the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very efficiently and precisely. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Perfect mount, easy setup and fine in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents was very knowledgeable and suggestions were helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great installing my TVs. My only complaint is that they didn’t take their garbage with them

    I would recommend this to a friend