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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 872 Showing 17,421-17,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    The installation was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv and explained all services very well

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable about what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very professional quick and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV AND connected the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent that mounted the TV was very professional and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and mounted my 85 inch tv. It was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team has been fabulously helpful, and their conscientious and attention to detail is really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerard is so helpful and knowledgeable! Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job mounting my tv on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, your Geek Squad tech did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for mounting my TV over the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have had the Geek Squad mount a large tv to a wall. Great Job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up in time and installed the mount and TV. We wanted it installed centered to the wall however they installed it center to the one wall edge and the door in the open position. Wasn’t happy at first since it wasn’t centered the way I wanted. However over time it was probably a better positioning and like it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was quick and easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a little early, which was great! The installation was quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were both knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and done right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew is awesome! Work fast and efficiently. Knowledgeable. Don't DIY!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV bracket to put the TV on the wall. Geek Squad mounted it and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and his helper were very professional and knowledgeable of the task at hand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and in time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and on time. Cleaned up all the mess. Made sure I knew how the mount worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very profession and quick install by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV 82" to the wall and connected. Moved old TV. Took 3 agents due to weight of TV. Showed general operation of TV. Hooked up existing speaker system to TV. Showed how that worked as well. Discussed issues of old analog equipment vs need for new digital. Made purchase recommendation. Excellent installation service.

    I would recommend this to a friend