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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 873 Showing 17,441-17,460 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an amazing job! They definitely know their stuff. Quick & no mess

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my tv, sound bar, and bracket. Would hire them again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Televisión mount and device connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected all devices.Excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast installation and very good results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's simply the best! Very fast installation and good results.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The Geek Squard were efficient and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs were friendly, positive, and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Jho and assistant awesome work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek squad team awesome job very impressive and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick and efficient. Cleaned up before leaving. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast friendly professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV programmed remote, hooked up sound bar and set tv up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was done well and the Geek Squad member was fabulous. The only problem is that the TV was not checked in relationship to the height of the TV which resulted in the sound bar hiding a few inches of the TV. The TV stand was not installed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was neatly and quickly installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and told me I did not need a cable as I had Wi-Fi and a computer. He checked all of the outdoor cable connections to be sure they were in good working order. He showed me how to use the control and had me use it to turn the TV on and select a couple of stations to watch to be sure I understood.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Be careful what you order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my 90 year old mother in law to be installed at her residential living facility. the install was fine, but I already had a wall mount, but wanted a soundbar installed. first, although we ordered everything needed, including the sound bar mount, it came in different times and one critical piece never arrived (sound bar mount). Did a UPS track -- they said it was signed for -- but the name of the signer was unknown. But UPS said talk to Best Buy. BEst buy said talk to UPS. So we ended up ordering a second mounting bracket for the sound bar. After paying for a premium GEEK service -- thinking that would also include sound bar installation, we were told no, and had to have a second visit by the installer. We ordered on line -- which was also held against us -- our fault (we were told) for not going to the store to talk to a Salesperson before ordering?? Isn't the point of on line to save time and money for Best buy and us? The installation, once all the caveats are taken into consideration, went fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent and crew that came to do install did a great job. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service from knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the installers of our TV. They did a great job in a minimal amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed it flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it solidly on the wall and hooked everything up!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional. Willing to explain what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Made things so simple and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squard came on time and was in and out in 40 mins

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice to have Geek Squad install everything! Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Great attitude, and assisted with setting up and sync with satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Great attitude, and assisted with setting up and sync with satellite.

    I would recommend this to a friend