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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 874 Showing 17,461-17,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my sound bar and connected all of my blu tooth devices to all of my devices. And gave me a tutorial on how to work all of the electronic's that I purchased. The Geek Squad was the Best Thanks again guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Experience withGeek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television and hauled away my old TV. They were very friendly and helpful and got the job done quickly. They even called me to give me a better idea of what time they would arrive. Once in my home, they were very considerate, wore masks and shoe covers the whole time, and went the extra mile to make sure I knew how to work my new smart TV. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio came out to install this tv for me. Great communication, and responsive and responbile. I would ask for him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped pick height and did the installation quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    He was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to my dvr.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service by Geek squad . did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Geek squad . It looked perfect and they did a professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what to expect as this was my first wall mounted TV and the first time I had used the geek squad, let me just say that I was very impressed. Not only was the job done exactly as I had hoped, but quickly and efficiently. The geek (technician) helped in every aspect and once finished, I could dive right into my new toy as every streaming account of mine had been activated. I'd use them again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs came in and knew exactly what to do. They did an excellent job mounting my tv, explained how the mount worked, and cleaned up after themselves. They even had a little custom made cardboard piece to catch the dust when they drilled the holes in the wall. Very nice and personable, thorough and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted television over mantel and installed television. So far, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and Efficient service. Looks good and mount was very strong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture and sound are only good qualitys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture. I'm glad i had the Geek squad to set it up because for me it was a nightmare to get through the setup and getting used to h9w to use it. It is a pain because i have to use both the tv controller and the AT&T controller to watch the cable shows. If i would have known how complicated this tv was i would never have bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were SO helpful and professional. They set up two TVs (a 50" and a 65"), a TV base for one of them and rearranged the cords so that they're hidden. They explained things well and were very patient with us. The Geek Squad service has always been excellent, not only with the recent set up of our new TVs but also for the services on our laptops when needed. Love the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with Geek Squad mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from Geek Squad did an amazing job mounting the tv and hooking everything up. He was also very honest and let us know that the tv we bought was not brand new. It had previously been mounted so I had to option to get 10% off or a brand new tv. Mike did such a good job for geek squad I will be calling him again to set up another appointment to mount a few more tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv installe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done perfect! And was very professional and very informative

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    quick mounting but unable to hide the cords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy, TV looks good but just disappointed that the cords had to place in a white box vs hidden in the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad comes highly recommended by me! Two agents mounted my 75" television along with hiding all cables. They went above and beyond on their service. Messes were cleaned up, trash was thrown away, and the service was performed in a timely manner. I couldn't imagine having tried to mount this television on my own. Geek Squad was well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, professional perfectionists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite, professional perfectionists who made sure everything was absolutely straight, connected, and to our preferences. They even demonstrated the features of our new tv and made sure we were comfortable with the controls before they left. Absolutely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job mounting TV and removed old one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys who set up my wall mount & tv were great did everything I asked and even fixed my toilet

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were amazing. They were very courteous and willing to answer any questions.

    I would recommend this to a friend