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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 875 Showing 17,481-17,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great job all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an outstanding job in a short amount of time. The setup was very good and the crew worked very well as a team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job, very clean and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and well knowledgeable about the installing of my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good in-home Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron and Allysia were stellar. They moved our existing TV to another room and mounted the new 70" on the wall of the TV room. They ensured it was 'connected' to the internet and that my headphones worked along with the Blu Ray player. They were friendly, efficient and answered all our questions. Very impressed by our experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees worked with head office regarding mounting using tools supplied by Wall Panel company and quickly adjusted to another method to meet both my expectations and Best Buy’s requirements for safe mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    60" TV Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job installing the mount and hanging my TV. Very glad I had professionals do this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. Clean, friendly and precise, all questions answered.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team mounted my TV to the wall quickly and effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another superb way of maximizing space and getting good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A Geek's Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad was very professional, quick and detailed orientated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing my tv. They were courteous and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    They made sure we were completely satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time and was very professional. Also connected all electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it, did great job nice and neat job and should me all features

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John T and his associate were prompt, efficient, very professional and wonderful to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to mount the tv was professional and answered all my questions. My experience with geek squad was a great experience and will continue to use geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional I enjoyed the conversation and they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV on the wall quickly and efficiently. They also connected the soundbar we purchased, hid the cables behind molding and connected the PS5. They ran a quick check on everything to make sure it was all correctly working and even cleaned up when they were done and took the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wall mounted. Tv looks good on the wall.the best.good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't do this yourself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was painless. The TV is exactly where we wanted it to go, and everything works.

    I would recommend this to a friend