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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 877 Showing 17,521-17,540 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad team Addy & friend are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Addy & her colleague were well knowledgeable. Patiently answered all my questions & were good at suggesting products fir add on & upgrade too. Got the TV & the sound bar in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    All went well & very knowledgeable & professional.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV with excellence & care. Made sure all was secure & working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    HappyCust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, arrived early, wonderful workers liked their work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best buy mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting is great. They are nice kind. And they clean up afterwards too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and everything was set up before they left

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were professional, excellent service. Came on time and cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs did a great job mounting my Tv. Looks very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very good job on the installation of our tv and wall mount. Would use again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a quick job putting up my tv mount and I am happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Comnect & Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents provided timely, productive t.v., mounting, connect and, setup...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 65” LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went smooth. The techs knew what they were doing. The technician were courteous as well as professional. Made sure all my questions were answered. Recommended I replace old model cable box to get better performance which turned out to be true

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can really say is the Geek Squad did a really great job and I am very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Gret job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job, Mounting the TV on the previous stand I had so I did no need o spend morey on a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product /service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went without a hitch. Installers were timely, professional and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. They were friendly, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my tv and setup my sound bar. All perfectly level. There were some odd sound drops when I started watching it later and he came right back the next day to check it out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was GREAT. The mount for the tv was already on the wall - we just replaced the old tv. They did however set EVERYTHING up - internet, streaming, surround sound and showed me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No hassle set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys come in and rock--quickly, carefully, nice and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noooice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality colors throughout. Broughg this for my mother

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous and had good knowledge of the product and how to set it up.

    I would recommend this to a friend