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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 880 Showing 17,581-17,600 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectly on big tvs, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick, clean and helpful with delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Thorough Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top-notch installation techs quickly and efficiently installed our LG OLED television and hooked it to our devices. They thoroughly explained the use of the remote control and demonstrated its functions. They also helped us practice using the remote to enforce how to use it. The techs were polite and knowledgeable about the TV; and they were able to answer all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV with perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and mounted my TV perfectly to my standards.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew, they were in and out quickly, very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed professionally and on timr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed professionally. Made sure we were able to know how use

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great care was taken by the Geek Squad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and all components in a very intelligent and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service would use them again any time. It is a little pricey but worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician you sent was absolutely amazing. I give him 10 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read some reviews stating that people were unhappy with installations and I had my reservations. But since there were more good reviews than bad, I went for it. The guys who came over were great. They were on time and called prior to arriving. They were neat, clean and efficient. The tv installation took less than one hour and it was perfect. They knew exactly what they were doing. They even cleaned up after themselves. Great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWO PERSONS GET THE TV ON WALL. NICE SERVICE THEY KNOW WHAT THEY DO. WHEN YOU HAVE THE BIG TV, THAT IS THE SERVICE YOU NEED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 2 tv’s expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly and informative which we greatly appreciate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my huge TV with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV where I had already used a flatscreen power/cord kit. It was well worth the money since the TV was huge (82"), awkward to handle and fairly heavy. With two guys, it was MUCH more manageable than trying to do it myself. They mounted it, tested out the basic stuff and then I finished hooking up all the sound equipment and boxes. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quickly go the job done in an efficient manner!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Loved my install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was a master. He installed it very well and answered all my questions. Plus, he was early!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sony 75X950H & full motion wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great job arriving as promised, unpacking our bracket and TV, mounting it on the wall, setting up our peripherals, loading our streaming accounts and explaining how to operate everything. They were minimally invasive, followed COVID protocols, courteous and cleaned up properly in a short period of time. I would use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had amazing service with our tv mounting. Great efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new tv. It is a wall mount, and done very neatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick on mounting the tv and very nice!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick service. mounting was secure and i didn’t have to do anything

    I would recommend this to a friend