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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 880 Showing 17,581-17,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up and connected to all devices and satisfactory fashion. Finally, thank you very much.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted TV and changed wiring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are professional, quick and through. I couldn't be happier with their service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job mounting my tv on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend to anyone who needs this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I live in a double-wide manufactured home. Installation on the walls of these homes is a little different than a regular home. The installation by Chris was well-thought-out and he had a great knowledge of the wall structure. Installation was a breeze! We are very satisfied with Best Buy installation of our flat screen TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv and explained all services very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service they installed so fast and with a lot of care

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very efficiently and precisely. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable about what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates with ease and high quality picture 4k movies are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did well, no issue. They've done all the tv mounting in my home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    60 Inch TV Mounted!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my television. They were Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great installing my TVs. My only complaint is that they didn’t take their garbage with them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of mounting a large TV above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install team did quick work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job! Worked very professionally, quickly and cleaned up after they were finished. Then they showed me how to work the remote. They even hooked up the TV that we swapped out and put in the bedroom for us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys r the best that have installed my tv on the wall very knowledgeable and very bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James & Josh Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James & Josh with Geek Squad were amazing. They had the 77" TV and soundbar setup in no time. They took care of all the packing and gave some great tips. Would highly recommend them and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of doing it myself, I now have GS install all my large TVs. They are professional, efficient, and provide great recommendations on how to best do the install. And they have experience from installing so many that they know where to best place place the mount to get place the TV exactly where I want it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and very professional. I would highly recommend Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to mount the TV did a great job & were very professional & efficient.

    I would recommend this to a friend