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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 881 Showing 17,601-17,620 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    65" TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professionals guys. took them 1 hour to mount my frame TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen arrived on time, was very professional and courteous and qualified. And was very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for mounting my TV over the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this as a promotion when we bought the tv, definitely worth it for the size of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. Rehung our bracket and level it to meet our sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding service person.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person did a fast, clean installation. He was polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    review of mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i waited for the geek squad to install, next time I will! i think they are more knowledgeable about mounting tv.s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galo and Philip were AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galo and Philip were extremely kind, friendly, and overall incredible. They really took time to make sure I was happy throughout the process. They also made sure everything was explained throughly and that all my questions were answered. They never showed any signs of being tired or agitated with any questions I gave them. By far the best experience I've ever had with Best Buy and Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad hit a home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time.....were courteous and professional. very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very quick fashion. They were able to put together my mount quickly, found the studs, talked me through where the TVs could be placed, mapped it out on the wall with tape before placing them for final approval, and instructed me on how to use the mount arms to move the tv where I wanted it. Highly recommend this service, particularly if you are total tech member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, terrible scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual service appointment was great, but the scheduling of the appointment was a complete nightmare. The time and date were rescheduled 4 times in 12 days, and for the last delivery date, I had to call in to see if they were actually coming because I received no notification until the tech called when he was on his way. Luckily, he called at the beginning of the window.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents was very knowledgeable and suggestions were helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great job the techs both did. very pleased and will always call for further installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional, competent, friendly, answered all of my questions and provided all the technical instructions for operating my new TV & sound bar systems. The wall mounting and hiding of the wiring was done very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job mounting TV purchase. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very profession and quick install by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV 82" to the wall and connected. Moved old TV. Took 3 agents due to weight of TV. Showed general operation of TV. Hooked up existing speaker system to TV. Showed how that worked as well. Discussed issues of old analog equipment vs need for new digital. Made purchase recommendation. Excellent installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and mounted my 85 inch tv. It was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is super easy to put together!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good one good one good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was perfect!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect, on time, friendly, competent, and quick. Five star service!

    I would recommend this to a friend