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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 881 Showing 17,601-17,620 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and we’re nice and pleasant and we’re also courteous. Very happy with this install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount! Looks great on my 82”, worth all the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service on time and very professional; good pricing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and hung my sound bar and tv above my fire place. and the tv in my sons room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert on TVs but did shop around to make sure this would do the job. The picture is quite nice. It is not the TVs faults but my only complaint is that the signal I receive from my cable provider just doesnt allow it the TV to shine. HD content looks amazing though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up when promised. Cleaned up after themselves. Instructed on operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television arrived on time with the installers. When they pulled the television out of the box, it had a severely cracked screen, so they put in a high priority replacement which was installed within a few days

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good one good one good one

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knew what they were doing and did it quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and sound bar over fireplace and synced them together. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. 86” tv installation took about 10 min. Easy and smooth. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WELL DONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, no mess, covid safety applied. The Geek squad was outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agent was great and knowledgeable about the task.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. Skilled, quick, efficient, and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy, professional, and free with the Total tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had geek squad install 3 TVs in my home now and they’ve done great work. They are fast and the clean up is very appreciated. They make sure everything is working properly and take their time to explain how everything works if I need that help. Always very kind, respectful and Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move to new positions, easy access to connections and great for removal of TV from mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents recommended a different mount that would be more sturdy. They had one with them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the help setting up my new TV and moving my old TV to the other room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad placed a new mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did an excellent job mounting my 65” inch TV about the fireplace. They made sure the cords and Apple box were hidden behind the TV. They were clean and efficient! Great job!!!$

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys that installed my tv were very helpful and knowledgeable

    I would recommend this to a friend