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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quickly and properly. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job of carefully mounting a TV on wall

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    On time good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time and the we're knowledgeable and efficient on going about there business

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad did great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our TV masterfully!!! The location worked out perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was delivered and mounted perfectly. Delivery window was 1-8p, they arrived at 145p and installed the mount, the in-wall cable management system and 75” tv, cleaned up after themselves and hooked up my devices, all that in less than hour and half

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Friendly & Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted out TV’s did a Great Job and were Friendly & Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as expected and helpful staff. Happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put up the T.V. and made sure all was working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems. They were on time and very nice and hooked everything up fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!! They really know what they do!! No mess in my house, very professional e perfect service. I highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent movement, slim & great multiple views. Great for corners & bar viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ortley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was really good. Knew exactly what to do. I would never have figured it out. Showed me how to use the new remote and was very patient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad guys are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done fast and efficiently. Everything looks great now and is all set up and ready to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and friendly geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, on time, called ahead to let me know they were coming. They made sure to ask and let us know what they were doing and if we agreed to placement. They even provided last minute extra service to hide the wires for us behind the wall. That was an extra fee but worth it. Totally satisfied and would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that came by were very professional and answered all my questions. They recommended products to me that would enhance my tv experience, I was left with a peace of mind that mount was done correctly and the space looks tidy. I really appreciated that the techs wore foot covers, face coverings and even wiped down the door knob when they left. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv over fireplace. Great service and arrived promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cayce and Luke Made It Work for Me, and Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cayce and Luke turned a very bad purchase experience into a great delivery and install experience. They're a very big plus for BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great care was given mounting my new TV - professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hung Nicely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 55 inch TV hung on the wall with a single stud mount.Awesome job .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best. Super friendly. Super efficient. Highly recommend

    I would recommend this to a friend