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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounted quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and informative. Made the job look easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and did a good job. She answered my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for mounting our TV. Great job! Very clean job. My husband loves the TV on the wAll.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed quickly and without any mess! I would gladly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came early and did a really good job. They're very knowledgeable and were able to hook it up to my Sonos system. Worked well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up My TV Quickly and Professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who unpacked and mounted my new TV were terrific. They were professional, friendly, efficient and very patient with helping me set up the TV screen and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was friendly, efficient, helpful and quick. .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, great people, very professional, made it easy and fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great - installed and hooked up everything needed in the house !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work by the team, wall mount was beautifuly done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, terrible scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual service appointment was great, but the scheduling of the appointment was a complete nightmare. The time and date were rescheduled 4 times in 12 days, and for the last delivery date, I had to call in to see if they were actually coming because I received no notification until the tech called when he was on his way. Luckily, he called at the beginning of the window.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv very neatly and according to my wishes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my new tv. They were courteous & cleaned up after the job was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job mounting my tv and making sure it was in the correct location we wanted. Very friendly and personable. Quick setup and made sure everything was working properly before they left. Jonathan did an excellent job and would request him again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installer was very professional and on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TVs big and mounted! Installer was on time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, fast and above all Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to install the TV knew what they were doing, communicated all that needed to be done, and hung the TV without any problem. Clearly knew their stuff

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all of my devices which was great work and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mounting experience the guys was on time and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our person was efficient, competent, friendly, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did our work installed 3 TV's all 50 inches and larger and one was particularly a huge task which he seemed to make look easy!. He got all out equipment (auxiliary) connected to our satisfaction and was done in record time with precision. We were so pleased with his work we wished that he would always be the one that would do any of our Geek Squad work for us!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my devices

    I would recommend this to a friend