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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 883 Showing 17,641-17,660 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians, did a great job and explained everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad who came out were super nice and did An excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job mounting my tv and making sure it was in the correct location we wanted. Very friendly and personable. Quick setup and made sure everything was working properly before they left. Jonathan did an excellent job and would request him again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and willing to spend time with us to learn features.. fantastic service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Samsung 65 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv and Samsung sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed to our satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional. Went above and beyond in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was our technician, he called the morning of our appointment and gave us an approximate time he would be arriving and then called when he was on his way so this was very helpful. He was very knowledgeable and accommodating for where we wanted the TV's installed, he was neat and everything was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a TV mount above my gas fireplace and had to go through stone veneer. They were able to locate the studs with no problem. The lag bolts they used were longer than the ones that came with the tv mount. The job was done seamlessly. Very happy with the service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flush mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and used this mount. It works perfectly for my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Cheaper with total tech it is cheaper and totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived on time and did an excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents easily mounted the tv, connected and set everything up. Great service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and all other devices i needed connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and setting up the TV along with the soundbar. They set it up showed how to use it and answered any questions I had. Friendly and arrived when they said they would and cleaned up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job on the installation,all my componts an adjusttments

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat service. I would not have been able to install and set up without them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INDEPENDENT CONTRACTOR INSTALLED THE TV AND DID A VERY GODD JOB. FAST, FRIENDLY AND NEAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick and excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fast and efficient. They took into account my concerns about the difficult location for the TV resulting in an installation that I'm confident about. They did a very thorough job of cleaning up afterwards. Given the massive size (77") and fragile nature of the Oled TV were were really relieved of our worries by their professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was prompt, polite, efficient, helpful, and quick. Glad we had Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad quickly installed my TVs and provided useful tips on tech gadgets.

    I would recommend this to a friend