Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 884 Showing 17,661-17,680 of 38,693 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Friendly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Perfect mount, easy setup and fine in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenging TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First two installation appointments were no-call/no-shows. Third time was the charm...techs called the day before to confirm the appointment and gave a courtesy call when they were en route. Installation was handled in a courteous and professional manner, including one difficult installation above a rock fireplace. Overall quite pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV professionally and quic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV a great customer service. Geek squad installed my TV professionally and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv Mount installations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician we’re very professional in getting my 82 inch tv mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All devices set up by agents and tv mounted beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my sound bar and connected all of my blu tooth devices to all of my devices. And gave me a tutorial on how to work all of the electronic's that I purchased. The Geek Squad was the Best Thanks again guys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed TV and sound bar quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quickly and helped me get apps installed. Showed me how to use my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and stress-free

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time ever using the Geek Squad for any type of service. The Geek squad mounted 2 TVs in my home, a 65 inch TV over a fireplace and a 75 inch TV for an upstairs entertainment room. The installation process was fast, easy, and done with my input of where exactly I wanted things placed. The installers were professional and kind and did a wonderful job. I would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was amazing . Very professional and knowledgeable. Very happy with the well done job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very professionally and efficiently. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my TV!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my 82 inch TV just perfectly! They connected it to my devices too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a TV mount above my gas fireplace and had to go through stone veneer. They were able to locate the studs with no problem. The lag bolts they used were longer than the ones that came with the tv mount. The job was done seamlessly. Very happy with the service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv very efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent worker by the technicians; they were courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not connect my to to my soundbar I love the to and it’s set ups but still I can’t connect to my tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV initially were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordinarily I wouldn’t pay the money to have someone mount my tv but I live in a really old building with terrible walls so I decided to fork over the cash to protect the money I spent on the tv. The person from the geek squad was quick and incredibly knowledgeable. So although Best Buy’s price is steep, the service is top notch. Probably even better if you have a lot of items to connect to your tv and aren’t very technically savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job every time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had geek squad install 3 TVs in my home now and they’ve done great work. They are fast and the clean up is very appreciated. They make sure everything is working properly and take their time to explain how everything works if I need that help. Always very kind, respectful and Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a good job mounting my TV over my fireplace on my patio.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pamlico

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not first time that tech has put up this mount for 65” TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a T.V. Mounted, Geek Squad has it covered.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very communicative about arrival time, service process, pricing etc. they did an excellent job, was very satisfied.

    I would recommend this to a friend