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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 884 Showing 17,661-17,680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Geek Squad for all your installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did an amazing job! They were quick and even took out the giant TV boxes to the trash once they were done! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The process went fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From box to mount the process was fast and effective. The tv setup looks sharp and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very polite and professional, very knowledgeable I believe he has been working with best but for 25 years. That speaks volumes about your company and the services you provide for your customers.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and punctual. Will recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv seamlessly and were accommodating to answering any questions I had. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s were on time and professional and were out in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works awesome and I have 3 TVs using this model.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and installation was completed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by the Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation I would recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with this install . Couldn't ask for a better one.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad efficiently mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv quickly and connected it to my all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical in the beginning . They explained everything and made me at ease . Love their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough installation. Geeks even removed the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service & Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a superior job of making sure the TV was mounted just at the perfect height. They took the time to talk through the location and what would be best for our home and viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I would recommend again and again. Ok

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, very quickly and with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time of arrival and works clean they pretty hook the item in order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" LG TV Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 75" Tv was mounted and installed by Luis Flores and his helper Xavier. They are qualified Best Buy installers. We had to wait for them to be scheduled for 2 weeks. The Geel Squad could not do the installation for over a month and this was a gift for December. As it was, the gift was installed after the gift date but the installers that BB uses were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up in time and installed the mount and TV. We wanted it installed centered to the wall however they installed it center to the one wall edge and the door in the open position. Wasn’t happy at first since it wasn’t centered the way I wanted. However over time it was probably a better positioning and like it.

    I would recommend this to a friend