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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 884 Showing 17,661-17,680 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek guys were great! Thorough and responsive!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people did a great job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with Geek Squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and insured everything worked correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed the tv were friendly and professional—they had everything up and running quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 TVs installed in an office. They did a really great job and were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional, competent, friendly, answered all of my questions and provided all the technical instructions for operating my new TV & sound bar systems. The wall mounting and hiding of the wiring was done very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach the total tech that put on and set up our original LG 55" and then later exchanged it for our wonderful Vizio 65" did a super job with both. He also made it all very easy and did all the paperwork. I plan on giving his Manager a call and make sure they know how wonderful he represents the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new tv cabinet. It looks good. The cabinet was put together in about 45 minutes with no mess left behind by the Best Buy tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JOHN & TRAVIS "GREAT G SQUAD"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOHN & TRAVIS DID A "GREAT JOB" VERY HAPPY WITH THEIR WORK & EVERYTHING WORKS GREAT GUYS, VERY NICE TV TOO, WE LOVE ❤️ IT....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Xxxxxxxxxxxxxxxxxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job!xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by two great guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad guys mounted my new 82" QLED tv, connected all components that were there from my old tv, and got everything working perfectly. Josh & Robert did a great job placing the wall mount on the wall, hanging the tv on the mount, and making sure everything worked as before. The really know their stuff and are two great guys. They are an asset to Best Buy. Thanks for a job well done guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation person. Very courteous,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient. Even showed up early for the appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and professional. Tv looks great..

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad with several install jobs and they do great work and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of balancing the sound and color of my new LG 77” oled tv. Great job and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Craftsman Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was assured my tv could be mounted in the space I had created, I was doubtful of the mounting effort. With only 1/4” clearance on each side, I expected problems. I was blown away by how precisely they were able to mount my new 85” tv into this tight space. Done quickly, on time and in budget - who does that theses days???!!! Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad wall mounted my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squads work. They have wall mounted 2 of my TV's so far...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and wall mount in best view for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were fast and professional! Looks great! Very happy with results.

    I would recommend this to a friend