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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 885 Showing 17,681-17,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they were very fast and efficient I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    secure mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and mounted TV without a hitch. Feels very secure

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premier Mounting Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are true professionals and mounted my 65 inch QLED to perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed tv and wall mount. Tim and his partner were very personable and helpful and did an excellent job. They took the time to explain the tv and remote functions. Couldn't be more pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lucas was a very competent technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas competently performed installation and made necessary repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall. Tech was great. Hung our LG TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brent did a wonderful, professional: job: he was on time, very pleasant, worked with me on determining where on the wall to mount the TV, cleaned up after the installation, explained how to operate the TV and remote, and answered all my questions. Love the in-wall installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sister's TV as a Xmas gift and connected cable TV. The soundbar could not be mounted because I did not have the proper equipment. Before my appointment, I inquired with the BB installation department and I was told the installers would bring what they needed. Of course this didn't happen, the installers said I was to provide the TV and soundbar mounts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Team Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and completed the job timely. Had no issues whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service installers did excellent job and completed in a timely manner,with clean up and very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was fast, efficient, and professional. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had called 2 days prior to the visit asking questions with covid related. Making sure everyone was good on their end as well. Then the day of to let us know when they will be in. They came with masks and they had gloves. They did it quick and efficient. They were very polite and let me know all that is about the mount and TV. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad worked quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very Professional and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv set up and mount. Would recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great explain things clearly simplified the control of TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was clean and excellent. Hung the TV’s with perfection

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was pleasant and very helpful. And very friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Swuad guys are very professional and precise/ mounting looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veery nice tech. Did a great job mounting the TV and explaining

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and courteous. Did a great job hanging our tv.

    I would recommend this to a friend