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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 886 Showing 17,701-17,720 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job with the installation. I’d use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV was installed quickly a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected very quickly and with very little disruption

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional & Friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that handled my mounting were very friendly, professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Installed my tv quick and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv on new tile accent wall!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gentlemen were THE BEST!!! So kind, helpful and knowledgeable. Would HIGHLY recommend these two 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing and super professional, no sweat!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting tv, happy with service. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was done with ease and perfection. The technicians were on time and very friendly.. I would recommend Best Buy for your tv wall mount installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They delivered and installed my tv nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy got great customer service. They do really care about customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caleb & Gio did it in 1/2 hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb and Giovani came and set up and hung our 65 LG OLED for us with in 1/2 hour and they’re done. Money well spent for the service. These two agents were awesome and they’re great assets to Best Buy for sure

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installer was not a member of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting was great but had problems with set-up. Had to call set up person back cause tv went blank. He struggled with getting my tv back up and viewable. really didnt know exactly the right way. but it's viewable .. BUT.. the app page stays up with the tv also. I have to click on the DISH controler to get rid of the the app page. Have not even attemped to try using apps yet. Don't want to lose TV again. Can I get someone to help me ??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, efficient and did a great job. Have recommended to others in the neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Sony TV in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy, the professional look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an outstanding job, getting my TV mounted and installed in far less time than it would have take me. They got my TV updated, explained the remote and Google TV. They were super accommodating in moving the cable box, Xbox and power management system around to make maximum usability of the different cord lengths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV and love it in my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good but couldn’t hide wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing. Couldn’t hide the wires like I was told in the store. The guys that came out were very nice and incredibly helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees worked with head office regarding mounting using tools supplied by Wall Panel company and quickly adjusted to another method to meet both my expectations and Best Buy’s requirements for safe mounting.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    First installation went well but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installation went well but the TV was Broken. The replacement didn't go as well but the end result was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick easy mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV and connected everything up without any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and stalled my wall mount and TV very fast and efficient

    I would recommend this to a friend