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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 887 Showing 17,721-17,740 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    T.V. Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was mounted in a great location and professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wth a large tv and wall mount it was much easier to have experts do the job,nice and knowledgable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New installation of a 65 inch television was done quickly and perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted the living TV and it was so easy that I had them do other TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great!! Careful, considerate, and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a quick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, connected components and explained the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and set up our new tv on the stand we already had and took away our old tv. Made sure everything worked and gave us a brief tutorial on the new tv. I was hoping they would do some calibration but the pic looks great as is.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time and went right to work. Finished in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys did a great job and was extremely knowledgeable. He answered all my questions and was very patient

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation they did was awesome. They were clean and thorough. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super clear viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and price, set up installed quick no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Alberto were excellent in setting up our TV. They are very knowledgeable. I appreciate their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic! We had just completed a home remodel project and they were very considerate of the new space and very helpful about mounting. They took the time to make sure it was the best possible location--could not have asked for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 86" LG TV is perfect for the family room. The picture is extremely clear and the color is rich! Geek Squad installed my TV extremely fast with the mount. The total tech program is perfect for me. I do not have any worries about Best Buy products with this program!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast Install of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents removed my damaged TV (lightning strike) and replaced it with the new Best Buy Insignia TV which is working very well. Also, the synchronized my Xfinity remote to the new TV. Great service since they were available the next day to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff was knowledgeable and experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate reviewed how to use the remote since this was a change from my previous one . I do wish there was a user manual enclosed for the T.V. I have tried to get one from Best Buy and also Samsung , however no luck . I would like the manual for the TV . I feel that for purchasing it at close to one thousand dollars , a manual should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched how efficient and quickly they unpacked and hung the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting 75in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys professional, polite and knew exactly what to do. Great experience! Would use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does an awesome job and tends to every concern

    I would recommend this to a friend