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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 888 Showing 17,741-17,760 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself the aggravation and get this done by the pros. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad install my tv and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about the geek squad. They are the real deal!!! They were fast and very professional. They took the time to explain some pointers about the tv and ask me where I wanted it to be mounted. While they were there, Lowe’s had also showed up with a fridge and wanted to chat them up about their equipment, but they weren’t having it and focused on doong their job. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting our new TV on the wall. We were impressed with the speed of his work and even more impressed with the sound quality of our new Sony television.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 3 out of 5 stars

    Website misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Kenny was outstanding, I can't say enough good things about his professionalism, courtesy and work product. However the services listed on the site are very misleading. I find it very doubtful that anyone settles for the basic installation that is on the website. Best Buy should be more upfront with the different options that will likely be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert at their job. Took time insure proper installation. Helped to get started with TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. My tv was mounted in no time! I would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and in time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and on time. Cleaned up all the mess. Made sure I knew how the mount worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did an awesome job! They installed my TV quickly and also got it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installation job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Everything had been done like it supposed to be. On time! I have no complains!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT, was very helpful, got the job done :) Made my life easier

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No hassle set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys come in and rock--quickly, carefully, nice and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very cautious, friendly and knowledgeable. Thanks for a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Outdoor T.V. Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and did a great job with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were competent, professional, and treated the TV with care. I couldn't ask for a better team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic! We had just completed a home remodel project and they were very considerate of the new space and very helpful about mounting. They took the time to make sure it was the best possible location--could not have asked for better service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time and did a great job! I couldn’t have mounted this big 75” TV by myself!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have someone do the work for you. It was done correctly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek person was very professional. Explain everything to me and show me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS CAME IN REMOVED OLD TV INSTALLED NEW ONE AND RECONNECTED . DID GOOD JOB

    I would recommend this to a friend