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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 890 Showing 17,781-17,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional . Had done in minutes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician very knowledgeable and helpful. He was efficient and listened to our needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very efficiently and precisely. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took old tv and removed it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sguad setup and connected quickly and efficiently!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a fantastic job. In and out fast. Left no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and mounted the TV mount with ease and setup the audio components as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Job Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting and TV Connect done by Geek Squad Agent was done professionally. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad installers were very professional and did a great job of mounting our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 86" LG TV is perfect for the family room. The picture is extremely clear and the color is rich! Geek Squad installed my TV extremely fast with the mount. The total tech program is perfect for me. I do not have any worries about Best Buy products with this program!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick, Efficient Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad set up my tv quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job mounting TV purchase. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to install both my mount & TV was great! Very professional and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and mounted my TV ver quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were terrific. They did their job efficiently and did everything needed to set up the TV. I couldn't be happier with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, quality work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and were fast, thorough and did an excellent job. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Rep installed TV Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hung/installed a TV Wall Mount and then correctly hung our 50' TV. Installer was on time, called the day before to verify appointment time. He had all the correct tools and hardware and found the wall stud with no problems. Agent was friendly but professional. He also wore his all during his appointment. My wife and I were really pleased with the services provided.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great installing my TVs. My only complaint is that they didn’t take their garbage with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The agents are always helpful, but are specialized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 weeks ago we had 3 geek squad agents out to install our new QLED 85" TV with a tilting rack install, move a TV set to a different location, install a cable modem and then install an eero system. Did a great job. Later another agent came out to install the Ring Doorbell, which died the next day. Today 2 agents came out and pronounced the Ring Doorbell as "DEAD", and I am not sure when they will replace or upgrade the unit. Too many trips for too long a time, and still not working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting the tv They mounted level and centered

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did the absolute best job stalling my TV. They were both very knowledgeable and professional.

    I would recommend this to a friend