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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 892 Showing 17,821-17,840 of 38,692 reviews
  • Rated 5 out of 5 stars

    Clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were pleasant and did their job well. My TV is a wall mount and they replaced the old TV and didn't put marks on the wall or scratch the cabinet below.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly, thorough and did a great job cleaning up.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they were doing, professional, clean up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexander did a perfect job installing my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexander was an excellent installer. He even made some valuable suggestions on placement (height) of the new Samsung TV. His suggestion was right-on and made the finished result look and work amazingly. I rate his overall knowledge, expertise, skill, and satisfaction of customer needs as EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent quality workmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to the wall and hooked up all the peripheral devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up fast & effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing tv mount &tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and god it all working. They were very neat and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job fixing my tv situation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job replacing old tv and putting in new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Repeated delays, excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some difficulties with scheduling delivery. Excellent installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Technicians really know their stuff! A pleasure to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad for professional hook up and great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, great job,great job,great job,great job,great job,great job,great job,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount with in cable/electrical kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did good job mounting in a tight space Looks and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James & Josh Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James & Josh with Geek Squad were amazing. They had the 77" TV and soundbar setup in no time. They took care of all the packing and gave some great tips. Would highly recommend them and the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed our TV in a very effective and prompted manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i provided my own tv mount and they were very quick. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount went quickly and smoothly with all devices connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy and done professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick efficient and done properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and sound bar and tied up the wires in a neat appearance

    I would recommend this to a friend