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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 894 Showing 17,861-17,880 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast clean and made sure everything was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV removal and set up was top notch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Cesar mounted my new TV and removed the old one. They worked with me to ensure everything was set up properly and cleared out the old connections. Thank you. You guys rock!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is well worth the money. They are professional in every way. I have used them on multiple occasion. After an installation they called me the next day to check that everything was working as it should. I had a question about something and they even stopped back by the house the next day to help me. Love Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is just what I needed, works well, and the install from the GS was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always.. BB always has great service...

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Fantastic geek squad employre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and helpful. He cared about us as a cudtomer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice staffs and nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpful staffs! The installation was done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV. Very professional. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person connected and mounted the tv did a good job clean no mess

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Total Tech Support Team were Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Connect and Setup service was promptly completed without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the services I received from the two gentlemen that set-up my TV and soundbar. They were efficient and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my T.V and attached it to all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came to our house. Awesome installation with great proffesionalism

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mount my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the work. The TV was perfectly mounted

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad quickly and efficiently installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication calling day before apppoint ment & morning of, friendly and knowledgeable people attended to install TV on bracket. Showed tv set up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very knowledgeable and supportive. Very quick and effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount has stood the test of time. It was put in my mom's house and now she has the tv on the wall right in front of her. If the sun is a little too bright we can swivel the tv instead of closing the door or drapes. Well worth the money and no headache of us to mount since BB sent tech to do the hard work for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers went above and beyond installing my TV. Both were friendly and helpful with all my questions. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geek squad mount and setup my 65in Samsung curved tv and man these guys did a fantastic job

    I would recommend this to a friend