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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 895 Showing 17,881-17,900 of 38,693 reviews
  • Rated 4 out of 5 stars

    Setup done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was done well and the Geek Squad member was fabulous. The only problem is that the TV was not checked in relationship to the height of the TV which resulted in the sound bar hiding a few inches of the TV. The TV stand was not installed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they were very fast and efficient I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. Installed my tv quick and safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rafael provided me with a fantastic services, recommendations, and Friendly's service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very polite and professional, very knowledgeable I believe he has been working with best but for 25 years. That speaks volumes about your company and the services you provide for your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Checked wall for support. Hooked up all my devices. Set up the TV and explained tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation person. Very courteous,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very efficient. Even showed up early for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flush mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and used this mount. It works perfectly for my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in and hung my sound bar and tv above my fire place. and the tv in my sons room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service installers did excellent job and completed in a timely manner,with clean up and very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very knowledgeable and performed the work professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad weeken above and beyond for this instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gallo was so unbelievable He and his manager Christopher were probably the best and the nicest I’ve ever experienced at Best Buy anywhere in the country.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall. Tech was great. Hung our LG TV with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved us the trouble! Will continue to use the service provided in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor and Artie were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Artie were excellent! Professional, knowledgeable, and friendly. Did not pressure me into purchasing anything. So glad I had the cables run in the wall. They did an excellent job! Cleaned everything and organized cables.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job on the installation,all my componts an adjusttments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and wall mount in best view for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat service. I would not have been able to install and set up without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad wall mount my 75 inch TV and they did a great job. They were on time, TV is perfectly level, all my remotes were programmed and they cleaned up everything before leaving. I recommend their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Agents did an excellent job installing my TV.

    I would recommend this to a friend