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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 896 Showing 17,901-17,920 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Gret job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job, Mounting the TV on the previous stand I had so I did no need o spend morey on a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very professionally and efficiently. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE EVER. Love Geek Squad. Definitely can depend on them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A professional member came to my house to install this tv mount and I'm extremely happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galo and Philip were AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galo and Philip were extremely kind, friendly, and overall incredible. They really took time to make sure I was happy throughout the process. They also made sure everything was explained throughly and that all my questions were answered. They never showed any signs of being tired or agitated with any questions I gave them. By far the best experience I've ever had with Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and friendly geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, on time, called ahead to let me know they were coming. They made sure to ask and let us know what they were doing and if we agreed to placement. They even provided last minute extra service to hide the wires for us behind the wall. That was an extra fee but worth it. Totally satisfied and would use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was competent, courteous, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and get a great installment with the mount and tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very quick fashion. They were able to put together my mount quickly, found the studs, talked me through where the TVs could be placed, mapped it out on the wall with tape before placing them for final approval, and instructed me on how to use the mount arms to move the tv where I wanted it. Highly recommend this service, particularly if you are total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing 2 tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing 2 tv’s in our sanctuary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenging TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First two installation appointments were no-call/no-shows. Third time was the charm...techs called the day before to confirm the appointment and gave a courtesy call when they were en route. Installation was handled in a courteous and professional manner, including one difficult installation above a rock fireplace. Overall quite pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of installing my new Sony 75" tv to the wall in my master bedroom. They expertly placed it exactly where I wanted it to be and hooked up all of my devices. I really appreciated all the the communication prior to and during the installation process. I would highly recommend paying for this service. It is money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mount above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was well communicated and professional throughout. It was quick and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were super friendly, knowledgable and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad install my tv and connected my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect television install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team arrived in time. They were professional and courteous. They were experienced installers, and the installation of my new television was quick and efficient. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to mount the TV did a great job & were very professional & efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was our technician, he called the morning of our appointment and gave us an approximate time he would be arriving and then called when he was on his way so this was very helpful. He was very knowledgeable and accommodating for where we wanted the TV's installed, he was neat and everything was done perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. Rehung our bracket and level it to meet our sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent that mounted the TV was very professional and did an excellent job.

    I would recommend this to a friend